Operations Administrator

2 weeks ago

Dunstable, United Kingdom Whitbread Full time

This role will provide comprehensive administrative and organisational support to Regional Operations Managers, this is a shared between a team of 3 across PI&R.

**Role: Operations Administrator (20 hour contract)**

**Reports to: Admin Support Manager**

**Salary: Competitive + Benefits**

**Type: Permanent**

**Location: Whitbread Court, Dunstable**

This role will provide comprehensive administrative and organisational support to Regional Operations Managers (ROM's), this is a shared between a team of 3 across PI&R.

**Inside the role**:

- Opening and handling all incoming mail. Distributing appropriately according to its nature and bringing priorities to the forefront of the Operations team and brand team. Where applicable respond on behalf of the team standard and general enquiries.
- Organising venues for meetings, internal and external customers; including where appropriate booking accommodation, transport, train/air/hire car/taxi ensuring that time tables are relevant, meet the needs of the meeting. Setting up conference calls as required.
- Ensuring at all times that best value is achieved in line with WHR expense policy
- Typing and issuing correspondence to include - letters, invites to meetings, disciplinaries, appeal minutes and long service letters.
- Tracking expenditure of Brand Premier Inn Business Account cards and issuing statements to Operations Directors for sign off.
- Raising MADC forms for systems /laptop/phone/ equipment orders. Chasing where appropriate against delivery.
- Managing mailing lists, updating site lists when changes happen in time, in detail and with accuracy. Sharing information with broader Restaurants team as appropriate
- Ad hoc tasks: format and produce documents required for circulation or presentation as required; including presentations, proposals & briefs, chase & collate tasks.
- Administrative support for SDWorx queries and activities from ROMs. Follow up on ROM requests and actions
- Administration support for Oracle. - Raising purchase orders and tracking spend against budget. Re-journaling costs back to end user.Fusion/Oracle - Process all invoices requiring approval - Ops admin and ROM (with approval). Raise purchase orders for goods and services, track and evaluate progress of orders.

**Open to you**:

- PC Literate with good Word/Powerpoint/Excel skills
- Strong diary management
- Highly organised and strong planning skills
- Ability to work to deadlines
- Ability to challenge timelines and requests and prioritise workload
- Excellent communication skills
- Calm under pressure
- Resourceful - willing to go the extra mile
- Integrity, honesty & confidentiality
- Self-motivated able to work without close supervision

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as lesbian, gay, bi, trans, and non-binary or those who use a different LGBTQ+ term), are strongly encouraged to build a career with us. We are open to part-time and flexible working and, where possible, will try to support this.

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