Reader Services Assistant

3 weeks ago


StratforduponAvon, United Kingdom Shakespeare Birthplace Trust Full time

The Trust is looking for a full-time, permanent Reader Services Assistant to work with the Reader Services team.

You will assist the Reader Services Archivist in the delivery of all reader services, ensuring excellent customer service at all times. You will be responsible for answering enquiries, taking bookings for reader services and provide assistance and instruction to readers on site and online. In time, you will also talk to groups, deliver tours and supervise volunteers.

To be successful in this role, you will have an interest in local history, theatre and/or William Shakespeare and a willingness to learn more about both the Trust, our collections and the systems we use. You will be able to demonstrate strong communication skills and both accuracy and attention to detail. You will have good IT skills and be educated to at least A-Level standard.



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