Retail Senior Sales Assistant
2 weeks ago
**Do you have retail experience? Can you deliver first class customer service? Would you like to work in a creative environment? Do you want to be part of a brilliant, collaborative team?**
**We are looking for a Senior Sales Assistant with a background in retail to join the RSC retail sales team in our **Shop**, located in the Royal Shakespeare Theatre in Stratford-upon-Avon. In this role, you will be supervising and motivating the team, whilst delivering the highest standards of customer care at all times.**
**You will report to the Retail Shop and Sales Manager, where some of your duties and responsibilities will include**:
- **Ensuring the shop operates efficiently daily**:
- **Monitoring banking and discrepancies**:
- **Serving and assisting customers with RSC merchandise, enhancing their visit to the RSC**:
- **Operating the EPOS systems whilst serving customers**:
- **Maintaining excellent presentation of merchandise, cleaning fixtures and fittings, maintaining stock levels and re-ordering stock**:
- **Assisting with processing and dispatching mail orders**:
- **Ensuring cashing up and security procedures are followed**:
- **Supervising a small team of staff**
**What types of skills and attributes are we looking for?**
- **Experience of working in a retail environment**:
- **Great customer service skills**:
- **Ability to use EPOS systems and Microsoft packages**:
- **Some experience of people management**:
- **An eye for visual merchandising**:
- **Someone who enjoys being part of a hard-working team**
**The role is a full time, permanent position and requires working 5 days, Monday through to Sunday. The shifts are 7.5 hours with half an hour break, the earliest start would be 9.30am and the latest finish would be **11pm, however 10pm is the norm.**
Access and Inclusion
Application Process
Interviews will take place week commencing 20 February, with a provisional start date of end of March 2023.
About the RSC
The RSC strives for excellence, and values integrity, inclusion, ambition, and innovation. We act with respect, show leadership, and build resilient ways of working in all our activities.
We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy, and safe. We place great importance upon developing a diverse, highly motivated, and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.
The Royal Shakespeare Company (no. 212481) is a registered charity.
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