Customer Service Representative
5 months ago
**Duties**:
- Provide information about products and services
- Take orders, determine charges, and oversee billing or payments
- Review or make changes to customer accounts
- Handle returns or complaints
- Record details of customer interactions and transactions
- Refer customers to supervisors or more experienced employees for issues beyond their authority
**Experience**:
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
**Salary**: £21,458.00-£24,680.00 per year
**Benefits**:
- Flexitime
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Leeds, LS1 2RY: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Customer Service Representative
4 weeks ago
Leeds, United Kingdom Hartford Advisers Full timeCompany Description Hartford is a corporate research and advisory firm specializing in enhanced due diligence and background screening. We provide critical information to clients during the commercial decision-making process by analyzing companies and their leadership teams ahead of - or during - transactions, partnerships, and appointments. Role Description...
-
Customer Service Representative
1 week ago
Leeds, Leeds, United Kingdom Bupa Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Bupa. As a Customer Service Representative, you will be responsible for handling customer complaints and resolving issues in a timely and professional manner.Key Responsibilities:Investigate customer complaints and resolve issues...
-
Customer Service Representative
2 weeks ago
Leeds, Leeds, United Kingdom OCU Full timeCustomer Service RepresentativeAt OCU Group, we are seeking a skilled Customer Service Representative to join our team in Leeds Seacroft. As a Customer Service Representative, you will be responsible for acting as the liaison between our company and our current and potential customers.Key Responsibilities:Answer inbound calls and respond to customer...
-
Customer Service Representative
7 days ago
Leeds, Leeds, United Kingdom Office Angels Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Office Angels. As a Customer Service Representative, you will be the first point of contact for our customers, providing timely and accurate responses through various channels.Key Responsibilities:Serve as the first point of contact for customer inquiries, providing timely...
-
Customer Service Representative
2 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeCustomer Service RepresentativeThis role is an exciting opportunity to join the GBS Global Applied Knowledge team as a Customer Service Representative. As a key member of our support services team, you will be responsible for providing high-quality administrative support to our students, ensuring a positive and inclusive campus experience.Main...
-
Customer Service Representative
2 days ago
Leeds, Leeds, United Kingdom Jet2 Full timeJob Title: Customer Service RepresentativeAs a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to resolve customer complaints and issues in a timely and professional manner.Key Responsibilities:* Respond to customer inquiries and concerns via phone,...
-
Customer Service Representative
1 month ago
Leeds, Leeds, United Kingdom Adecco UK Limited Full timeCustomer Service Representative Job DescriptionWe are seeking an experienced Customer Service Representative to join our dynamic team at Adecco UK Limited. As a Customer Service Representative, you will play a vital role in supporting customers manage their stocks and shares investments, pension investments, and savings accounts.Key Responsibilities:Provide...
-
Customer Service Representative
1 month ago
Leeds, Leeds, United Kingdom Adecco UK Limited Full timeCustomer Service Representative Job DescriptionWe are seeking an experienced Customer Service Representative to join our dynamic team at Adecco UK Limited. As a Customer Service Representative, you will play a vital role in supporting customers manage their stocks and shares investments, pension investments, and savings accounts.Key Responsibilities:Provide...
-
Customer Service Representative
5 months ago
Leeds, United Kingdom TVL ABROAD Full time**Customer Service Representative Needed at Travel Abroad** **About Us**: Travel Abroad is your go-to travel agency for unforgettable adventures. We're currently seeking a Customer Service Representative to join our team and help our customers navigate their travel plans with ease. **Responsibilities**: - Address customer inquiries and concerns promptly...
-
Customer Service Representative
1 week ago
Leeds, Leeds, United Kingdom Bupa Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Bupa. As a Customer Service Representative, you will be responsible for handling customer complaints and resolving disputes in a fair and timely manner.Key Responsibilities:Investigate customer complaints and gather evidence to...
-
Customer Service Representative
1 week ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeCustomer Service RepresentativeThis role is a fantastic opportunity to join our team at GBS Global Applied Knowledge as a Customer Service Representative. As a key member of our Customer Services Team, you will be responsible for providing exceptional support to our students, ensuring they receive the highest level of service and experience.Main...
-
Customer Service Representative
2 months ago
Leeds, Leeds, United Kingdom HSBC Full time{"title": "Customer Service Representative", "content": "Deliver Exceptional Customer ServiceAt HSBC, we're committed to providing an exceptional customer experience. As a Customer Service Representative, you'll play a vital role in delivering outstanding service to our customers.Key Responsibilities:Communicate transparently with excellent interpersonal...
-
Customer Service Representative
2 months ago
Leeds, Leeds, United Kingdom HSBC Full time{"title": "Customer Service Representative", "content": "Deliver Exceptional Customer ServiceAt HSBC, we're committed to providing an exceptional customer experience. As a Customer Service Representative, you'll play a vital role in delivering outstanding service to our customers.Key Responsibilities:Communicate transparently with excellent interpersonal...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Iwoca Full time{"title": "Customer Service Representative", "content": "About the RoleWe're looking for a highly motivated and customer-focused individual to join our Customer Success team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our business customers.Key...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Iwoca Full time{"title": "Customer Service Representative", "content": "About the RoleWe're looking for a highly motivated and customer-focused individual to join our Customer Success team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our business customers.Key...
-
Customer Service Representative
1 week ago
Leeds, Leeds, United Kingdom Keepmoat Homes Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Keepmoat Homes. As a Customer Service Representative, you will be responsible for providing an exceptional customer experience by delivering a high level of service to our customers.Key Responsibilities:Liaise with customers and...
-
Customer Service Representative
1 week ago
Leeds, Leeds, United Kingdom Sunbelt Rentals Careers Full timeAbout The RoleAt Sunbelt Rentals Careers, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide best-in-class service to customers via phone,...
-
Customer Service Representative
5 months ago
Leeds, United Kingdom The Loris Group Marketing LTD Full timeJob Title: Brand Representative Location: Leeds, Burley **About Us**: We are a dynamic and rapidly growing direct marketing company specialising in face-to-face customer acquisitions. We're dedicated to delivering exceptional results for our clients through our enthusiastic and talented team. Our unique approach to marketing has enabled us to build strong...
-
Customer Service Representative
5 months ago
Leeds, United Kingdom Conduent Full time**Customer Service Representative - Location, Leeds, West Yorkshire** **Contract** - Permanent **Salary** - £21,500 per annum **Hours** - 37.5 hours a week, **Training** - Paid & Provided (Initial 6 weeks) **Shifts** - Various covering Monday - Sunday, 8am - 8pm **Site** - Office-based at our call centre at Leeds City Office Park **Why join our...
-
Customer Service Representative
2 weeks ago
Leeds, Leeds, United Kingdom HSBC Global Services Limited Full timeCustomer Service RepresentativeLeeds with Hybrid workingSalary: from £23,205 + excellent benefitsHours: 35 hours per weekWe are seeking a Customer Service Representative to join our team at HSBC Global Services Limited. As a Customer Service Representative, you will be responsible for providing exceptional telephone-based customer service to help resolve...