Enforcement Delivery Team Leader

4 months ago

Wrexham, United Kingdom Driver and Vehicle Standards Agency Full time

**Details**:
**Reference number**:

- 346463**Salary**:

- £32,603- The base salary for this role is £32603. There will be an additional allowance of £4000 for employees based in London.**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- Enforcement**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Avonmouth, Borehamwood, Chelmsford, Featherstone, Poole, Salisbury, Winchester, WrexhamAbout the job

**Job summary**:
Can you identify what presents a risk to road safety?

Are you passionate about leading and developing a successful team?

Do you enjoy analysing and interpreting data?

If so, we'd love to hear from you

As an Enforcement Delivery Team Leader, you will work within Commercial Traffic Enforcement Delivery, primarily as a people manager, leading and supporting a team of remote working enforcement colleagues.

**Job description**:
You will manage a geographically diverse team, acting as a mentor and supporting their learning and development. You will lead and implement changes within your teams and ensure concerns from customers and stakeholders are dealt with at the appropriate level in line with DVSA expectations.

You will contribute as a vital member of the local network management team, advocating for best practices and exploring cross-network opportunities. Collaborating effectively across enforcement delivery to ensure intelligence-driven interactions to drive wider engagement across the network.

You will assess roadworthiness and compliance of vehicles, drivers, and operators to enable better enforcement outcomes and directly impact upon road safety.

You will role model the required culture of engagement and inclusion, developing your team’s potential and guiding their activities to ensure delivery of high-quality services that meet customer needs. You will align activities to achieve Business Plan targets and standards, continually seeking ways to achieve value for money and consistency of service.

You will lead and implement change within your teams and ensure concerns from customers and stakeholders are dealt with at the appropriate level to DVSA expectations. You will ensure that your team operate a high standard of service to ensure better enforcement outcomes working within legislative, policy and procedures. You will also ensure that your team is working to intelligence led enforcement to ensure stakeholder compliance.

You will collate and analyse data using Power B.I. which displays data on a network, team and national level. This will enable you to measure performance against the wider landscape. You will quality assess case files on issues such as maintenance investigations, which are sent on to the Traffic Commissioner or prosecutors. Using your data interpretation skills, you will interrogate the data closely, identifying inaccuracies or omissions to ensure it is thorough and consistent.

You will tailor activities to ensure that work is kept on track to achieve the department’s targets.

You will be fully supported to excel in this challenging role, and we will encourage you to develop yourself as well as your team. If you do not have previous experience as a line manager, we will support you in developing these skills.

This is an exciting, varied role in which no two days are the same. In the space of one week, you could be examining vehicles, completing paperwork, appearing in court as a witness or presenting a case, presenting to stakeholders, and attending a public enquiry. All your work will be key to the contribution of road safety across the UK.

**_ Responsibilities include, but are not limited to:_**
- Delivery of high performance by providing high quality leadership, support and guidance, fostering colleague engagement throughout a nationwide enforcement network.
- Coach and manage the performance of all team members ensuring they are trained, fully aware of required targets/ quality standards and kept informed of any changes.
- Ensure all team members have a current personal development plan (PDP) to cater for personal development and succession planning. This will be enabled by coaching and support of the team to overcome skills gaps.
- Take ownership for embedding a culture of continuous professional development and share best practice by communicating across the wider enforcement community to ensure the best outcomes.
- Drive improvements to the performance and compliance of the team, recognising and rewarding good/exceptional performance and tackling issues promptly to enable better enforcement outcomes.

**Reserve List Information**

There are locations advertised which will not have posts immediately available (including Avonmouth).

**Location Information**

Please note that the Borehamwood position will be based at South Mimms

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