M Club Food

1 week ago

London, United Kingdom Marriott International, Inc Full time

**Job Number** 23130651

**Job Category** Food and Beverage & Culinary

**Location** London Marriott Hotel Grosvenor Square, Grosvenor Square, London, United Kingdom, United Kingdom VIEW ON MAP

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE**

Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits.

We are now recruiting for a dynamic and passionate **M Club Food & Beverage Casual **to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you.

**ARE YOU ELIGIBLE TO WORK IN THE UK?**

**JOB SUMMARY**

Making sure our guests are having a great time in our lounge by delivering excellent customer service. Ensuring that 5-star hotel expectations are met. Making sure that buffets and kitchen back office are always replenished, stocked, and cleaned.

**SPECIFIC DUTIES**

**Duties and Responsibilities**
- For morning shift: Set up the buffet for Breakfast and ensure that it is replenished during service time. Bring the food from back-office kitchen inside the lounge.
- For afternoon and evening shift: Set up the buffet for Afternoon teatime and/or evening canapés and ensure that the buffet is replenished during service time. Bring the food from back-office kitchen inside the lounge.
- Ensure that the Executive Lounge is tidy and cleaned, as well with the back-office kitchen. These 2 rooms must be prepared, stocked and ready for service at all times.
- Greet guests using the guest’s name with politeness and good manners.
- Hosting breakfast time when needed: Welcome the guest, keep track of their room number and make sure they’re having a great experience.
- Complete the Food and Beverage Requisition for the Executive Lounge and to collect the Requisition. To maintain the PAR Levels (determines the minimum level of inventory necessary to be on hand for a specific period).
- Always maintain high level of cleanliness, including Coffee Machines, beer pipes and fridges.
- To do the mise-in-place for the next day. Get the food and drinks from the kitchen (manual handling) and bring it to the back-Office kitchen of the lounge.
- To comply and acknowledge the Marriott.
- To comply with daily checklists from managers and food handling procedures.
- To vacuum and mop if needed.
- Cleaning up tables from dirty crockeries.
- To have the knowledge to explain all buffet items to Guests.
- Responsible for the safe keeping of the lounge keys.
- To ensure that all food and beverage products are correctly stored, dated, labelled and rotated where necessary.
- To maintain a high standard of personal appearance and hygiene, and meet hotel grooming and uniform standards. Trainers and jeans are not allowed on shift.
- To maintain healthy inter-departmental relationships with colleagues and managers.
- To be empowered to deal with guest problems, through following the LEARN process and complete guest response forms, and to seek advice when unsure what to do. Communicate with direct line manager about any issues or situations.

**SKILLS, EXPERIENCE AND QUALIFICATIONS**

Skills and Knowledge
- Strong Communication skills (verbal, listening, writing)
- Innovative
- Pro-active and reliable
- Good level of English essential

**WHAT WE CAN OFFER YOU**

A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fa

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