Customer Service Representative

6 days ago

Croydon, United Kingdom Morton Michel Full time

Job Advert

Morton Michel are looking for a passionate individual who is committed to delivering outstanding customer service. This role has become available due to members of the current team progressing within the organisation and also exciting expansion across the Group. Morton Michel, part of the PIB group is an exciting place to start or continue your career and are an organisation who really care about their people and their customers.

We have recently moved into brand new modern offices based in Knollys House, which is on the main Train, Tram and bus route and a 5 minute walk into town. We operate a smart/casual dress code in the office and embrace career development and flexible working.

Here at Morton Michel, we are a close-knit team that take pride in our ability to deliver a first-class service to our customers. To do this we strive to create an environment which is great for our people. We want our people to enjoy coming to work, and to feel they can make a difference. We believe in treating our people well and showing them that they are what makes a company great.

**The Role**
- Provide customers with relevant product information that is clear, fair and not misleading allowing them to make an informed decision
- Deliver against a set of Key Performance Indicators that will be provided to you by your line manager
- Provide a great customer experience that enables higher sales conversion, retention performance and customer satisfaction scoring
- Demonstrate ability to work both individually and as part of a team
- A passion for Customer Service
- Computer literate - demonstrate use of MS Office
- Rapport building skills to be able to speak with our customers and build relationships
- Can-do positive attitude towards customers and team member alike
- Self-driven to continuously improve performance

**Further information**
As well as a competitive salary we offer the following benefits
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
- You can visit below links

  • Customer Service Representative

    2 weeks ago

    Croydon, United Kingdom Tech Connected Full time

    **Join Our Team: Customer Service Representative** Are you ready to embark on a fulfilling career journey in the vibrant heart of Croydon? Join us as a Customer Service Representative and become an integral part of our team committed to providing exceptional service to our valued customers! - Location: Dynamic Croydon - Experience the Pulse of South...

  • Hgv Customer Service Representative

    3 weeks ago

    Croydon, United Kingdom Accord Resourcing Full time

    **HGV Customer Service Representative is needed.** **£29 000 per annum + Bonus** **Croydon** Our client, Truck and Bus provider, is seeking for Customer Service Representative to join their team in Croydon. **Role**: Customer Service Representative **Salary**: £29 000 per annum + Bonus **Hours**: rotating shift Monday to Friday **Location**:...

  • Customer Services Representative

    19 hours ago

    Croydon, United Kingdom Hays Full time

    Proactive Customer Services Representative Needed - Immediate Start Your new company This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best...

  • Csr (Customer Service Representative)

    3 weeks ago

    Croydon, United Kingdom Simply Lunch Full time

    An exciting opportunity has arisen as part of a rapidly developing convenience food-to-go manufacturer due to the fast organic growth of the business. The company is a private family-owned food-to-go manufacturer in London supplying retail clients and foodservice operators with a range of chilled ready to eat products. As part of a busy Commercial Team we...

  • Csr (Customer Service Representative)

    4 weeks ago

    Croydon, United Kingdom Simply Lunch Full time

    An exciting opportunity has arisen as part of a rapidly developing convenience food-to-go manufacturer due to the fast organic growth of the business. The company is a private family-owned food-to-go manufacturer in London supplying retail clients and foodservice operators with a range of chilled ready to eat products. As part of a busy Commercial Team we...

  • Csr (Customer Service Representative)

    3 weeks ago

    Croydon, United Kingdom Volvo Truck and Bus South & East Full time

    **CSR (Customer Service Representative) - Croydon** Join our front of house team in Croydon! - **Salary up to £30,000 p.a. dependent upon experience**_ - **Covering a rotating shift Monday to Friday of**:_ - **0600hrs to 1430hrs - week 1**_ - **0930hrs to 1800hrs - week 2**_ - **Alternative Saturday morning 0700hrs to 1200hrs**_ **We can offer**: -...

  • Csr (Customer Service Representative)

    7 days ago

    Croydon, United Kingdom Volvo Truck and Bus South & East Full time

    **CSR (Customer Service Representative) - Croydon** Join our front of house team in Croydon! - **Salary up to £30,000 p.a. dependent upon experience**_ - **Covering a rotating shift Monday to Friday of**: **0600hrs to 1430hrs - week 1** **0930hrs to 1800hrs - week 2** **Alternative Saturday morning 0700hrs to 1200hrs** **We can offer**:_ - Company...

  • Csr (Customer Service Representative)

    2 weeks ago

    Croydon, Greater London, United Kingdom Simply Lunch Full time

    An exciting opportunity has arisen as part of a rapidly developing convenience food-to-go manufacturer due to the fast organic growth of the business.The company is a private family-owned food-to-go manufacturer in London supplying retail clients and foodservice operators with a range of chilled ready to eat products.As part of a busy Commercial Team we are...

  • Csr (Customer Service Representative)

    4 weeks ago

    Croydon, United Kingdom Simply Lunch Full time

    An exciting opportunity has arisen as part of a rapidly developing convenience food-to-go manufacturer due to the fast organic growth of the business. The company is a private family-owned food-to-go manufacturer based in Croydon, supplying retail clients and foodservice operators with a range of chilled ready to eat products. As part of a busy Commercial...

  • Csr (Customer Service Representative)

    2 weeks ago

    Croydon, Greater London, United Kingdom Volvo Truck and Bus South & East Full time

    CSR (Customer Service Representative) - CroydonJoin our front of house team in Croydon- Salary up to £30,000 p.a. dependent upon experience_- Covering a rotating shift Monday to Friday of:_- 0600hrs to 1430hrs - week 1_- 0930hrs to 1800hrs - week 2_- Alternative Saturday morning 0700hrs to 1200hrs_We can offer: Company pension Health Cash Plan with access...

  • Customer Services Representative

    1 month ago

    South Croydon, United Kingdom HAYS Full time

    Proactive Customer Services Representative Needed - Immediate Start Your new company This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers’ problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to...

  • Customer Services Representative

    4 weeks ago

    South Croydon, United Kingdom HAYS Full time

    Proactive Customer Services Representative Needed - Immediate Start Your new company This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers’ problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to...

  • Customer Services Representative

    5 days ago

    South Croydon, United Kingdom HAYS Full time

    Proactive Customer Services Representative Needed - Immediate Start Your new company This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers’ problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to...

  • Customer Services Representative

    2 weeks ago

    South Croydon, United Kingdom HAYS Full time

    Proactive Customer Services Representative Needed - Immediate Start Your new company This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers’ problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to...

  • Customer Services Representative

    2 weeks ago

    South Croydon, United Kingdom Hays Full time

    Proactive Customer Services Representative Needed - Immediate Start Your new company This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers’ problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to...

  • Customer Service Representative

    4 weeks ago

    Croydon, United Kingdom Zotefoams Full time

    Job Advert We are seeking a Customer Service Co-ordinator responsible for the provision of high-quality customer service and ensuring efficient management of orders through the supply chain. **The key accountabilities of the role will include**: - Work to agreed standard and service level agreements to provide customer service excellence for the...

  • Customer Service Representative

    2 weeks ago

    Croydon, Greater London, United Kingdom Zotefoams Full time

    Job AdvertWe are seeking a Customer Service Co-ordinator responsible for the provision of high-quality customer service and ensuring efficient management of orders through the supply chain.The key accountabilities of the role will include:Work to agreed standard and service level agreements to provide customer service excellence for the organisation,...

  • Customer Support Representative

    2 weeks ago

    Croydon, United Kingdom M E DUFFELL LTD Full time

    Role: Customer Sales Representative Location: Croydon - Remote working and office based 60:40 Starting Salary: £24,000 to £26,000 Company: Duffells Job type: Permanent Duffells is the market leader in the supply of security products to our trade customers. We’ve been established for over 60 years, but we don’t ever want to stand still. Our growth and...

  • Customer Service Representative

    2 weeks ago

    Croydon, United Kingdom Morton Michel Full time

    Job Advert Morton Michel are looking for two passionate individuals who are committed to delivering outstanding customer service. The roles have become available due to members of the current team progressing within the organisation and also exciting expansion across the Group. Morton Michel, part of the PIB group is an exciting place to start or continue...

  • Customer Service Representative

    7 days ago

    Croydon, United Kingdom Floss Agency Full time

    **Location of work: Croydon / Hybrid (3 days in the office and & 2 days from home)** **Annual** **Bonus (paid quarterly): £2,000.00** **The role**: You will be providing a professional, efficient and proactive service, reflecting the brand values. You will be receiving inbound calls from customers wishing to renew their warranties in line with the...