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Product Technologist

4 months ago

Milton Keynes, United Kingdom ted - The Experience Department Full time

**ted** is looking for an experienced and talented Product Technologist to work in partnership with the product development and operations team. As a Product Technologist, you will join an experienced cross-discipline team where your skills, enthusiasm, and communication skills will help build an exciting product range for our clients.

We supply UK, US, European and other global clients with their customised merchandise requirements which include cuddly toys, apparel, LED products, pool inflatables, keyrings, drinking vessels, stationery, and collectibles to name a few.

Travel to our factories is essential and working closely with our testing company, you will be part of the process of achieving a seamless manufacturing process.

3. ABOUT **ted**

Founded in 2000, tedis part of RWS Entertainment Group, the world’s largest leisure and attraction experience provider. Specialising in theatre, cruise, travel, resort, and retail, ted leverages a vast knowledge of multiple industries across six internal departments: talent, production, audio visual, studio, retail, and fitness. The ted team’s capabilities extend from creative character development and custom-made merchandise to original music scores and set fabrication.

A deep understanding of design and production; more than 6,500 world-class creators, artists, musicians, trainers, and technicians; and the entertainment industries’ most modern studios ensure that for every project, for every client, everything is tailor made.

With a global client base and operations in 50 countries and offices in 4 countries, there is a ted team member delivering spectacular experiences at a resort, on a cruise ship, as part of a technical trade event, in a branded-themed retail shop or at a sunrise yoga class in every corner of the world. By delivering a 360-degree experience design, ted has served clients such as TUI Group, Marella Cruises, Roompot, Bourne Leisure, David Lloyd Clubs, Away Resorts and Hoburne

4. KEY TASKS

**Responsibilities**:

- Work with the product development team through the full project lifecycle.
- Work with our factory partners in building sound QC processes and ensure these are adhered to and checked against.
- Work alongside our third-party partners overseas to schedule outsourced testing.
- Visit factory partners throughout the manufacturing process to ensure products are meeting the correct standard.
- Create risk assessments for each product.
- Working with the product development team, ensure critical paths are created and adhered to.
- Identify high return items and investigate.
- Oversee any rework due to standard not being met.
- Keep up to date with product legislation and standards.
- Escalate findings to Product Developer/Business Development & Product Manager where manufacturing isn’t to standard.
- Implement and execute corrective action for items that fail inspection.
- Produce reports based on findings.
- Ensure key stakeholders are informed as and when required.
- Conduct goods-in inspections on all deliveries especially imported lines
- Assess and visit new factories to ensure they meet our standards and product quality.
- Work with design team to ensure the packaging artwork meet the legal requirement.
- Work alongside our third-party inspection company to schedule inspection before shipment.
- Work with finance team settle the invoices from factories.

Qualifications and Skills
- Experience working with the production of toys/souvenirs (preferable)
- A high-level understanding of QC as a role within the industry and what makes good practice for QC in toys and souvenirs.
- Ability to write Quality Control processes.
- Ability to identify potential issues providing creative solutions in a timely manner. Problem solving.
- Excellent project management to ensure deadlines are always hit.
- Excellent written and communication skills.
- A proven track record of delivering quality products.
- Experience working with Far East factories.
- Able to speak Mandarin (preferred but not essential).
- Experience writing product risk assessments.
- Methodical, organised and accurate with excellent attention to detail.
- Excellent oral and written English.
- Good understanding of Microsoft Office.

Character and Attitude
- Show and fulfil a ‘can do’ attitude.
- Possess the ability to cope with pressure, tight deadlines and demanding targets.
- Able to work part of a team.
- Desire to achieve results.
- Highly self-motivated.
- Able to work on own initiative.
- Develop and maintain successful working relationships.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 35 per week

**Salary**: £28,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Flexitime
- Free parking
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Store discount
- Wellness programme
- Work from home

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