Time and Attendance Advisor

2 weeks ago


Preston, United Kingdom Morson Talent Full time

Time & Attendance Advisor
Preston
6 month contract
Part time hours will be considered for this role
Pay rate £13.53/hr PAYE plus hols
We currently have an opportunity for a Time & Attendance Advisor with our client BAE Systems based in Preston.
You will be expected to work in a busy customer facing environment, handling queries from individuals and different business units which will range from straightforward queries through to complex ones For example, from processing absence and overtime to investigatingpay queries and shift payments.
Whilst confidence, initiative and good telephone skills are important, excellent customer service is a key element to this role.
As Time & Attendance Administrator your main responsibilities will involve:
Seeking to exceed customer's needs where possible by going out of your way to find the best solution to their enquiry and leave them feeling confident in us
Providing accurate and effective information to our customers
Working quickly, efficiently and accurately without compromising on quality
Managing your own workload to ensure personal and team targets are met
Assisting in the review, development and implementation of changes to working procedures
As a Time & Attendance Administrator your skills and experience will include:
Working in a customer focused environment
Providing written and verbal customer service
Intermediate Microsoft Office skills e.g. mail merges, creating slideshows in
PowerPoint, utilising Outlook to create address books and signatures, excellent
Excel skills including creating formulas, pivot tables, macros, VLOOKUP etc.
Use of bespoke IT tools and systems e.g. query management tools such as ServiceNow

What were looking for in you
demonstrate a flexible, positive attitude.
You will have the ability to work effectively independently as well as in a team, with strong analysis and problem-solving skills. A willingness to learn is essential.
Part time hours will be considered for this role.
Morson is acting as a recruitment business in relation to this role

Administrator; customer service; MS Excel; time and attendance; shift payments; pay queries; absences; overtime; problem-solving; call handling



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