Customer Support Executive

3 weeks ago


West Bromwich, United Kingdom MET Recruitment UK Ltd Full time

**Customer Support Executive**

**Permanent**

**West Bromwich**

**£20,000-£25,000**

Are you customer service driven?

Do you enjoy processes and building customer rapport?

**General and Task Management**

Making outbound calls for various purposes-- To coordinate and check the delivery status of order
- To coordinate with trade network/ partners for order, stock, complaints, payments.
- To accounts/logistics overseas team for payment, orders, invoices, ageing report, statements, invoice and stock
- To UK sales team for orders, enquiries, leads, complaints, and payments
- To coordinate with trade partner and customer and engage in new partnership engagement or business generation process

Handling various Inbound calls-- From trade partners for service, complaints, stock, enquiries, leads, POD
- From existing trade partners and customer for service and new order related queries
- From sales managers for order update, payments, anything related to operations
- From accounts/logistics overseas team for coordination related to orders and payments

Taking care of various administrative activities-- Processing of new orders
- Sending invoices for delivered orders
- Managing customer data bank based on enquiries data, exhibition's data and share it with sales team for efficient conversion
- Implementation of company's credit approval process for the trade partners

**Self-Management**

- Employee should be balanced and confident. Should be logical and experienced
- Should be focused and productive
- Team player and positive mindset
- Should be consistent and task oriented having self-awareness, resilience, optimistic and open to change
- Shows moral courage, openness and honesty and has a collaborative approach when dealing with others
**Skills and attributes**

- Able to work well as part of a team
- Ability to work accurately and methodically
- Good numeracy and IT skills
- Ability to plan and organise work
- Ability to accurately complete paperwork and count stock items
- Flexible approach to duties and tasks
- Good understanding of customer deliverables and the impact of failure / cost of poor quality



  • West Sussex, United Kingdom C&M Executive Recruitment Full time

    **Travel Operations Executive** This leading tour operator is looking for several Travel Operations Executives to join their customer service division. This team work to ensure the pre-travel operation runs smoothly and efficiently, providing system, process and product support to the call centre, suppliers, and customers. As part of this friendly and...

  • Product Executive

    4 weeks ago


    West Sussex, United Kingdom C&M Executive Recruitment Full time

    **Product Executive** An exciting opportunity has arisen to join this dynamic, successful tour operator as a Product Executive. As Product Executive you will be supporting the Product Manager in all aspects product management for your designated geographic area. This is a fantastic opportunity to join the product team of this luxury travel company who truly...

  • Fundraising Executive

    4 weeks ago


    West Bromwich, United Kingdom Get Staffed Online Recruitment Limited Full time

    **Fundraising Executive** **£26,000 per annum** **Hybrid** Our client is a champion of mental health and wellbeing, driving real change and providing crucial mental health support services to the community. They are looking for a Fundraising Executive to become a key of the Fundraising Team, supporting the developmentand implementation of the charity's...


  • West Bromwich, United Kingdom SHARP BUSINESS SYSTEMS Full time

    **Internal Communications and Engagement Executive** Sharp’s Internal Communications team create and deliver a wide range of strategic and tactical internal communications and engagement initiatives, campaigns and activities across Sharp UK to support delivery of business strategy and promote our culture. **Key Responsibilities**: Support the integration...


  • South West London, United Kingdom Rise Technical Recruitment Limited Full time

    Customer Support Executive (Engineering Industry)£26,000 + Excellent Training + Career ProgressionOffice Based, Commutable from Bristol, Avonmouth, Filton, Patchway, Portishead and surrounding areasAre you comfortable with speaking to customers on a day to day basis looking to be heavily invested in whilst working for an Engineering company where you will...

  • Managing Director

    6 days ago


    West Bromwich, United Kingdom Parkinson | Lee Executive Search Full time

    Parkinson Lee Executive Search are the retained partner to an industry leading manufacturing business based in the Midlands, in the appointment of a commercially focused Managing Director. Our client is part of a £75M t/o group of businesses owned by Private Equity.Make sure to apply with all the requested information, as laid out in the job overview...


  • West Yorkshire, United Kingdom Aqumen Business Solutions Full time

    Working in partnership with a highly successful business based in Leeds (LS9) AQUMEN Recruitment is delighted to be recruiting an experienced Customer Service Executive on their behalf. This is a fantastic opportunity to join a market leading company who values it's team members and looks to help them develop and grow their career. Reporting to the...


  • West Bromwich, United Kingdom SHARP BUSINESS SYSTEMS Full time

    **Internal Communications and Engagement Executive - 6-month Fixed Term Contract** Sharp’s Internal Communications team create and deliver a wide range of strategic and tactical internal communications and engagement initiatives, campaigns and activities across Sharp UK to support delivery of business strategy and promote our culture. **Key...


  • West Yorkshire, United Kingdom Red Diamond Executive Headhunters Full time

    Our client is an up and coming online retail business that has recently been acquired by a large international organisation. As part of their commitment to future growth we are supporting them with a newly created position of eCommerce Director. This role is responsible for overseeing the strategic development, implementation, and management of all aspects...


  • West Bromwich, United Kingdom GCL Full time

    GCL B2B Ltd are searching for an enthusiastic Digital Marketing Executive to join us. We’re currently focused on growing our market presence as a global B2B agency and supporting the sales team to maintain a healthy pipeline of high quality leads. The Job Role: The Marketing Executive will support the management and delivery of the GCL marketing...


  • Willenhall, West Midlands, United Kingdom Rise Executive Search & Recruitment Ltd Full time

    Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining...


  • West Wickham, United Kingdom Reed Business Support Full time

    We are currently recruiting for an experienced **Executive Assistant/Office Manager **to work for a non-profiting Housing Association located in beautiful surroundings in West Wickham.This role will be on a temp to perm basis with a viewto transferring over to a permanent contract after 12 weeks Duties of the **EA/Office Manager **Role: Administrative...

  • Support Assistant

    4 weeks ago


    West Bromwich, United Kingdom Sanctuary Supported Living Full time

    The role of Support Assistant will include: Providing a high quality, hands-on support service Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem Working with...


  • Willenhall, West Midlands, United Kingdom Rise Executive Search & Recruitment Ltd Full time

    Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer...


  • West Bromwich, United Kingdom Pertemps West Bromwich Full time

    Pertemps West Bromwich are currently recruiting for a Customer Order Processor to join our Manufacturing client based in West Bromwich. Duties will include; -Handling customer requirements via telephone, email, and e-commerce -Processing customer enquiries and orders using our in-house Navision system -Providing internal support to the Regional Sales...


  • West Bromwich, United Kingdom Pertemps West Bromwich Full time

    Pertemps West Bromwich are currently recruiting for a Customer Order Processor to join our Manufacturing client based in West Bromwich.Duties will include;-Handling customer requirements via telephone, email, and e-commerce-Processing customer enquiries and orders using our in-house Navision system-Providing internal support to the Regional Sales...


  • West Bromwich, United Kingdom Pertemps West Bromwich Full time

    Pertemps West Bromwich are currently recruiting for a Customer Order Processor to join our Manufacturing client based in West Bromwich.Duties will include;-Handling customer requirements via telephone, email, and e-commerce-Processing customer enquiries and orders using our in-house Navision system-Providing internal support to the Regional Sales...


  • Hounslow West, United Kingdom Digital Division Ltd Full time

    Job DescriptionEssential experienceExperience working in a Customer Operations or Customer Support role for a UK Gambling Commission licensed operator within the past 3 years HoursPart-time (negotiable hours, minimum of 12-16 per week) Must be available to regularly work evenings and weekends LocationRemote (must be UK-based)Option to work from London...


  • West Midlands, United Kingdom De Lacy Executive Limited Full time

    Do you wish to exercise your technical ability in a commercial aspect? A new, first of its kind role has been created for one of the countries most established feed and fertilizer suppliers, whose ethics and morals always play in favour of the customer. You will have a diverse role whereby your time will be split between offering technical advice both on...

  • Account Executive

    1 week ago


    West Bromwich, United Kingdom Network Scientific Recruitment Full time

    Are you interested in joining a global medtech company? Would you be interested in a company that looks to enhance quality of life and put the patient outcome first?Is this your next job Read the full description below to find out, and do not hesitate to make an application.We are looking for an account executive to cover the West Midlands and Wales...