Customer Service Administrator

2 months ago


Hitchin, United Kingdom Tate Full time

**Customer Service Administrator - Temporary for 12 weeks with a view to going onto a permanent contract.**

**This well-established Hitchin based organisation are looking for team orientated, self-motivated individuals to join their busy customer service team.**

**Taking calls from customers answering questions or addressing any concerns they may have and giving out relevant information when appropriate. Their duties include handling inbound from customers, listening to customers needs or issues and providinghelpful solutions to their problems and when necessary Identify and escalating issues to your line manager.**

**Office based - Super friendly working environment - EXCELLENT training and support.**

**35 hour week - working hours Monday to Friday 9.00am - 5.00pm**

**Responsibilities**:
**Taking customer calls and dealing with enquiries**

**Data entry**

**Logging information on the in-house database**

**General administration tasks**

**Person Specification**:
**Customer Service Experience - used to telephone work**

**Fast, accurate keyboard skills**

**Good eye for detail**

**Positive & helpful personality**

**Good communicator & team player**

**Excellent benefits**:
**Weekly Pay**

**28 days holiday**

**Full training & support**

Tate is acting as an Employment Business in relation to this vacancy.



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