Operations Assistant

3 weeks ago


Leighton Buzzard, United Kingdom BFT Mastclimbing Full time

BFT Mastclimbing is looking to appoint an Operations Assistant to join their Leighton Buzzard office team and be responsible for assisting the Operations Manager and other members of the Operations team to ensure the smooth running of the business.

BFT are specialists in the design, supply and maintenance of access equipment in the form of mastclimbers and hoists for the construction industry and have a great reputation across the UK. We have experienced a period of rapid growth and seek to continue this growth whilst maintaining our dominance within the industry.
- Duties and responsibilities will include:_
- Monitor the breakdown/service inboxes and arrange for engineers to attend site
- Communicate via phone with breakdown engineers to inform them of call out information
- Raise breakdowns and assign them to engineers on the Syrinx system
- Schedule/raise service jobs for engineers on the Syrinx system
- Close down/sign off engineer servicing jobs on the Syrinx system
- Raise partial off hires of MCWPs on the Syrinx system and complete once the dismantle sheets are received
- Create and maintain an accurate record of all CVI's and site instructions
- Chasing site instructions from clients
- Create and maintain project filing system within the southern office
- Create monthly reports to summarise servicing and breakdown figures for management
- Preparing generic RAMS documents
- Reply to clients regarding jobs to gain more information, or details to update in house systems
- Upload details onto the cloud - project info, reports, photos, etc.
- Where possible liaise with the Operational team with practical/industry advice to get jobs running smoothly
- Maintaining a safe, clean, and organised environment in the office
- Maintain levels of office supplies
- Carry out other similar tasks as and when required by the operations team
- Any other duties commensurate with the role

**Job Types**: Full-time, Permanent

**Salary**: £21,800.00-£24,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: OA/AA/AUG23


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