Head Housekeeper
3 months ago
C&N Recruitment are currently recruiting for a Head Housekeeper for a 4* Hotel based in St Albans Countryside. You will be managing and supervising the housekeeping team, organise the team, recruit, training, and all other related tasks.
Your main responsibilities:
- To lead, motivate and manage the housekeeping team in the execution of their duties.
- To control & supervise all key and telephone signing procedures, taking responsibility for assigned and non-assigned keys.
- To ensure the highest level of service is provided to all guests and clients of the hotel.
- To effectively monitor & review all departmental procedures.
- To ensure that an effective structure of communication is always maintained to ensure that team members are fully informed of all relevant information pertaining to their role. This includes handovers, memos and arranging and preparing staff meetings.
- To ensure the hotel standards relating to recruitment and selection are always applied.
- To lead, develop and empower all team members.
- To work closely with all departments to maximise service opportunities and thereby increase revenues.
- To maintain the appropriate standards of conduct, dress, hygiene, uniforms, appearance.
- Previous experience of working in a 4* or 5* hotel is essential
**Benefits**:
- Free meals while on duty.
- Discounts in the hotel, spa, and food.
- Training and Development opportunities
**Job Types**: Full-time, Permanent
**Salary**: £38,000.00-£40,000.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- St Albans, Hertfordshire: reliably commute or plan to relocate before starting work (required)
**Experience**:
- housekeeping: 4 years (preferred)
Work Location: In person
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