![South Tyneside Council](https://media.trabajo.org/img/noimg.jpg)
Service Desk Officer X 2 Posts
4 weeks ago
**Job Summary**:
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
24/11/2023
Advert End Date:
08/12/2023 12:00
**Salary**:
£23,893 - £26,421 pa (Career Grade - Depending on experience)
Hours per week:
37
Job Category:
ICT
Vacancy ID:
255184
Employment Location:
Hawthorne Offices, Jarrow
Post Number:
BR10023
Number of posts:
2
Closing date:
8 Dec
**Further Information**:
Service Desk Officer x 2 Posts
(Hawthorne Offices, Jarrow)
£23,893 - £26,421 pa (Career Grade - Depending on experience)
Fixed Term Contracts for 2 Years
The Service Delivery Team supports and delivers the ICT requirements across the Council.
South Tyneside Council is the largest employer in the Borough. As an employer of choice, we make sure that our employment policies and practices are always up-to date and offer a unique opportunity to work on 1st Line Support and be involved in the implementation of a new ITSM tool. We offer competitive salaries and a great working environment.
We currently have a unique opportunity for two Service Desk Officers to join our varied Digital and ICT Services Team. If you are looking for the first step in your operational support career and think you have the drive, passion, and outcome-focussed approach needed to deliver 1st Line Support while continuing to develop your skills set then we would love to hear from you.
You will be joining our established Service Delivery Team who are responsible for the technical support of all members of staff. You will be working on a wide range of support activities including:
- AD account creation;
- Troubleshooting and resolving faults;
- Request fulfilment;
- Smart Phone configuration.
- As part of your role you will get involved in working collaboratively and flexibly with colleagues across the D&ICT service, other services in the Council and with suppliers as well as with the delivery of projects to improve Council services.
These roles will give you the opportunity to proactively develop your skills by allowing you to be supported to learn and use new tools and frameworks. You will also have opportunities for further personal development and be able to take on additional responsibilities within projects and events.
You will have:
- A strong customer service background;
- An interest in a career in IT Service Delivery;
- Strong diagnostic and problem-solving skills;
- Excellent verbal and written communication skills;
- The ability to learn quickly from setbacks and problems and use the learning to deliver new and better outcomes.
Closing date: Noon, Friday 8 December 2023.
-
Benefits Officer X 2 Posts
2 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full time**Job Summary**: Contract Type: Permanent Working Pattern: Full time Advert Start Date: 20/06/2024 Advert End Date: 05/07/2024 12:00 **Salary**: £23,893 pa Hours per week: 37 Job Category: Finance / Benefits / Revenues / Procurement Vacancy ID: 266460 Employment Location: Hawthorne Building, Jarrow/Hybrid Working Post Number: BR04224 Number of...
-
Project Officer X 2 Posts
2 months ago
South Tyneside, United Kingdom South Tyneside Council Full time**Job Summary**: Contract Type: Permanent Working Pattern: Full time Advert Start Date: 08/04/2024 Advert End Date: 01/05/2024 12:00 **Salary**: £45,441 pa Hours per week: 37 Job Category: Social Care - Adult Service Vacancy ID: 262188 Employment Location: Town Hall and Civic Offices, South Shields Post Number: AC05124 Number of posts: 2 Closing...
-
Project Officer X 2 Posts
2 days ago
South Tyneside, United Kingdom South Tyneside Council Full time**Job Summary**: Contract Type: Permanent Working Pattern: Full time Advert Start Date: 08/04/2024 Advert End Date: 01/05/2024 12:00 **Salary**: £45,441 pa Hours per week: 37 Job Category: Social Care - Adult Service Vacancy ID: 262188 Employment Location: Town Hall and Civic Offices, South Shields Post Number: AC05124 Number of posts: 2 Closing...
-
Payroll Advisor X 2 Posts
3 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full timePayroll Advisor x 2 Posts (Hawthorne, Jarrow) £24,496 pa You will work as part of the Payroll Team providing administrative and processing support to the Service. This will include undertaking a selection of specialist duties. Closing date: Noon, Tuesday 30 May 2023.
-
Pensions Officer X 7 Posts
4 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full time**Job Summary**: Contract Type: Please See Advert Text Working Pattern: Full time Advert Start Date: 16/02/2024 Advert End Date: 01/03/2024 12:00 **Salary**: £23,114 pa Hours per week: 37 Job Category: Finance / Benefits / Revenues / Procurement Vacancy ID: 259613 Employment Location: Town Hall, South Shields Post Number: BR01624 Number of...
-
Business Support Officer
4 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full timeBusiness Support Officer - 37 hpw x 2 Posts (Town Hall, South Shields) £21,968 pa We are looking for experienced Administrators to join our team, providing professional and confidential support directly to Adult/Children Social Care/Regeneration and Environment and other areas of the Council as necessary. Within this role, you will be expected to deal...
-
Revenues Assistant X 2 Posts
2 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full time**Job Summary**: Contract Type: Permanent Working Pattern: Full time Advert Start Date: 20/06/2024 Advert End Date: 05/07/2024 12:00 **Salary**: £23,893 pa Hours per week: 37 Job Category: Finance / Benefits / Revenues / Procurement Vacancy ID: 266462 Employment Location: Hawthorne Building, Jarrow/Hybrid Working Post Number: BR04324 Number of...
-
Assistive Technology Officer, 21 Hpw X 2 Posts
4 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full timeAssistive Technology Officer, 21hpw x 2 Posts (Telecare and Community Alarms, Haven Court) £21,968 pa pro rata (£11.38 ph plus allowances) Work Pattern: The role requires you to work a rotational pattern, including, mornings, evenings and weekends. You will be required to promote and maintain a high standard of Assistive Technology to Older and...
-
South Tyneside, United Kingdom South Tyneside Council Full time**Job Summary**: Contract Type: Permanent Working Pattern: Please see advert text Advert Start Date: 21/05/2024 Advert End Date: 21/06/2024 12:00 **Salary**: £26,421 pa pro rata Hours per week: 37 & 18.5 Job Category: Other Vacancy ID: 264636 Employment Location: Adult Commissioning Services, Town Hall, South Shields Post Number: AC06624 Number of...
-
Safeguarding in Partnership Officer X 2 Posts
4 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full timeSafeguarding in Partnership Officer x 2 Posts (Adults and Integrated Care Services, Practice, Assurance and Safeguarding Team) £37,261 pa (2 Year Secondments will be considered. Please seek permission from your Line Manager before applying) Are you passionate about supporting people to achieve better outcomes? Then this might be the role for...
-
Activity Support Worker, 32 Hpw X 2 Posts
4 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full timeActivity Support Worker, 32 hpw x 2 Posts (Female x 1 Post) (Direct Services, PHAB - Day Opportunities, Jarrow Hub) £21,968 pa pro rata Due to the responsibilities of one of these posts there is a genuine occupational requirement for female applicants as set out in the Equality Act 2010. You will provide high quality person centred support to adults...
-
Activity Support Worker, 32 Hpw X 2 Posts
4 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full timeActivity Support Worker, 32 hpw x 2 Posts (Female x 1 Post) (Direct Services, PHAB - Day Opportunities, Jarrow Hub) £21,968 pa pro rata Due to the responsibilities of one of these posts there is a genuine occupational requirement for female applicants as set out in the Equality Act 2010. You will provide high quality person centred support to adults...
-
Benefits Officer X 4 Posts
4 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full timeBenefits Officer x 4 Posts (Hawthorne Building, Jarrow/Hybrid Working) £25,409 pa We are looking for team players who are highly organised and self-motivated with a professional manner and the effective communication skills to work in the Revenues and Benefits Service as part of the Benefits Team. You will be required to promote and provide additional...
-
Teaching Assistant
4 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full timeTeaching Assistant - Level 2 x 2 Posts, 37 hpw (Term Time Only) (Helen Gibson Nursery School) £21,968 pa pro rata Fixed Term Contracts until 31 July 2023 We are looking for enthusiastic and hard-working people to join our Nursery School Team. As part of the whole school ethos you will be expected to be pro-active in the vision and aims of our Nursery...
-
Teaching Assistant
4 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full timeTeaching Assistant - Level 2 x 2 Posts, 37 hpw (Term Time Only) (Helen Gibson Nursery School) £21,968 pa pro rata Fixed Term Contracts until 31 July 2023 We are looking for enthusiastic and hard-working people to join our Nursery School Team. As part of the whole school ethos you will be expected to be pro-active in the vision and aims of our Nursery...
-
Employment and Skills Case Worker X 2 Posts
1 week ago
South Tyneside, United Kingdom South Tyneside Council Full time**Job Summary**: Contract Type: Fixed Term Working Pattern: Full time Advert Start Date: 04/03/2024 Advert End Date: 18/03/2024 12:00 **Salary**: £31,364 pa Hours per week: 37 Job Category: Regeneration/ Economic Development Vacancy ID: 260442 Employment Location: South Shields Business Works, South Shields Post Number: RE01024 Number of...
-
Benefits Officer X 2 Posts
2 weeks ago
South Shields, South Tyneside, United Kingdom South Tyneside Council Full timeBenefits Officer x 2 Posts(Hawthorne Building, Viking Industrial estate, Jarrow/Hybrid working)£25,409 paFull - time (37hrs), Monday to Friday, flexible working schemeWe are looking for team players who are highly organised and self-motivated with a professional manner and the effective communication skills to work in the Revenues and Benefits Service as...
-
Supervisory Assistant X 2 Posts, 7.5 Hpw
2 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full time**Job Summary**: Contract Type: Fixed Term Working Pattern: Part time - term time Advert Start Date: 27/02/2024 Advert End Date: 11/03/2024 12:00 **Salary**: £23,114 pa pro rata (£11.98ph) Hours per week: 7.5 Job Category: Schools - Support Vacancy ID: 260071 Employment Location: Mosaic Federation: Hedworthfield Primary School and Valley View...
-
Supervisory Assistant X 2 Posts
4 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full timeSupervisory Assistant x 2 Posts - 7.5 hpw (Term Time Only) (Simonside Primary School) £21,189 pa pro rata (£10.98 ph) Required as soon as possible Fixed Term Contract until 22 December 2023 in the first instance Hours of Work: Monday to Friday, 12 noon to 1.30pm You will join our team of Midday Supervisory Assistants to supervise pupils during...
-
Residential Childcare Officer X 7 Posts
4 weeks ago
South Tyneside, United Kingdom South Tyneside Council Full timeResidential Childcare Officer x 7 Posts (Children’s Residential Provision - Assessment Centre, South Tyneside) £24,496pa (plus enhancements) In South Tyneside, our children and families are at the forefront of everything we do. We want every child and family to feel supported in times of need and empowered to make the right decisions; we are committed...