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Business Services Consultant

4 months ago

Norwich, United Kingdom Expatriate Management Services Ltd -EMS Full time

We’re revolutionising the Global Payroll and business services industry with a new software, and we’re creating a new service delivery team in Norwich to support our rapid growth. Headquartered in UK, we are looking for a multi-disciplinary team who are enthusiastic, proactive, and analytical. Critical thinking is key to resolve day-to-day operational and technical issues.

You will be joining our ambitious and diverse team across UK, US, and APAC. You will also be working with partners globally. The environment is fast paced, and will provide plenty of opportunities for professional and personal development. Our broad range of service offerings, coupled with extensive industry experience across the company sets us apart within the sector. A key project for us have been onboarding and transitioning clients onto a new software developed with the latest technologies, which is set to redefine the business services industry. You will work across internal and external teams to deliver on the day-to-day operations, as well the onboarding of new business.

The applicants are required to have the right to work in UK. Please submit the Indeed assessments to complete your applicaton.

Minimum Qualifications / Requirements
- Any Bachelor’s degree
- Excellent verbal and written communication skills
- Good analytical and numerical skills
- Good critical thinking skills
- Organised and methodical with a great attention to detail
- A quick learner with the ability to prioritise and multi-task
- Highly motivated and responsible
- Ambitious, proactive, and a great team-player
- Exceptional admin skills
- Fluent in English
- Proficient in Microsoft office package, particularly Excel

Preferred Qualifications / Requirements
- Experience in Global Payroll or business services
- Excellent process design skills
- Experience managing transformation projects
- Experience developing and maintaining reliable process documentation
- Experience working with a global team
- Fluency in any additional languages
- A keen eye for commercials

Key Responsibilities / Tasks

You are responsible to the Operations Officer in the UK for the following:

- Deliver above and beyond operational excellence in line with goals agreed in performance reviews
- Identifying process improvement opportunities and implementing changes to optimise operations and create value for stakeholders
- Managing payments on an international payments platform, and producing reconciliations of client accounts
- Managing processes for respective country reporting & statutory filings as required for each client in conjunction with vendors
- Developing and maintaining positive working relationships with clients and vendors

You will be provided with structured training and support during your induction.

What do we offer?

This is a fantastic role for a bright, motivated and confident individual who would like the challenge of changing the Global Payroll and Global Mobility service industry. You will be joining a highly ambitious team spanning across countries, time zones, and cultures, who aren’t afraid to roll up their sleeves on occasions that call for it. You will also have access to an excellent range of training and career development opportunities. Adaptability, flexibility and enthusiasm will be key to your success.

**Job Types**: Full-time, Permanent

Pay: £26,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Norwich: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Norwich

Application deadline: 10/07/2024