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Liaison Officer

7 months ago

Oxford, United Kingdom Omni RMS Full time

**Liaison Officer**

**Oxford**

**Permanent**

**£30K - £35K**

We are currently looking for a Liaison Officer to join a leading Facilities Management company covering multiple locations within Oxfordshire. The primary function of this role is to interface between all stakeholders in terms of liaison, involvement, community cohesion, customer care, innovation and service delivery

**Responsibilities**
- Carry out day to day duties of a liaison officer according to the contract assigned.
- Contribute to a resident forum, bringing together residents and staff. Eventually working with other offices and/or regions to release a national resident’s conference.
- Support Liaison staff that may be new to the contract or business and ensure synergy in service. Act as the interface between contractor, residents and client and ensure synergies in protocols are maintained.
- Work with management to develop continuous improvements.
- Support local office teams, especially RLO staff and where necessary contribute to on community development and CSR issues and community based campaigns
- Meeting regularly with client teams and residents to maximize on the relationship.
- Work with RLO teams to support mystery shopping exercises, resident drop ins and quality inspections.
- Work with colleagues and RLO teams meeting intermittently to ensure synergy of service throughout the sector

**Qualifications/Skills**
- Previous experience working with residents within the housing construction sector
- Driving Licence
- CSCS (Desirable)

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Company pension

Work Location: In person