Beauty Ambassador

6 months ago

Gateshead, United Kingdom Orveon Global Ltd UK Full time

**About Us**

Orveon is a new kind of beauty company launched in December 2021 as the result of acquiring three unique brands - bareMinerals, BUXOM, and Laura Mercier. With 1,600 employees in 22 countries, we're a truly global business with a presence in all key geographies. Our headquarters are in New York, with additional locations in major cities worldwide. We are backed by Advent International, one of the world's largest and most successful private equity firms, well known for their investments in Lululemon and Olaplex.

We are embarking on a powerful shift: To change how the world thinks about beauty. We are a collective of premium and prestige beauty brands committed to stark honesty, co-creation, and making a sustainable cultural impact. We are looking for the best talent to join us on that journey. Let's face forward together

**About the Role**

We formulate our products with purity in mind, so you can feel good about everything we do. bareMinerals is for all people, of all skin types, of all ages. Everyone is welcome in our family.

We are part of the Orveon Group, and in joining bareMinerals you will not only receive innovative and artistry led training, our award winning products and the chance to be part of a fast-growing brand - you join an incredible group network of brands, where developing our people is at the heart of our business.

**About the Role**

As a Beauty Ambassador you will represent all that bare Minerals stands for. We create innovative products that are powered by nourishing, skin-loving minerals. We formulate our products with purity in mind, so you can feel good about everything we do. bare Minerals is for all people, of all skin types, of all ages. Everyone is welcome in our family.

We are part of the Orveon Group, and in joining bare Minerals you will not only receive innovative and artistry-led training, our award-winning products and the chance to be part of a fast-growing brand - you join an incredible group network of brands, where developing our people is at the heart of our business.
- **Reports To: Area Sales and Education Manager**:

- **Location: Boots Metro Centre**:

- **Shift Pattern: Fully Flexible 2 days per week out of 7**:

- **Contract Type: Permanent**

**Primary Responsibilities**

You will educate the customer with your extensive product knowledge and demonstrate exceptional customer service, which is at the heart of all that bare Minerals stands for. Hitting your targets will come naturally as you will have shaped a network of loyal customers. Most importantly, you will connect with your customer in meaningful ways, because we’ve never been content with just making them look beautiful - we want to make them feel beautiful. You’ll love creating the signature look and sharing all the on-counter services and events that we offer with both existing and new customers.

We will provide you with all the training and development to ensure that you are a true Beauty Ambassador and the best that there can be, and you’ll always be ready to learn new skills to further your abilities and creativity. In return, we’ll expect you to be motivated, goal orientated, and a real team player. The bare Minerals counter gets busy during peak times so we expect you to be able to multitask and go out of your way to support your team.

**Goals**
- To achieve retail sales targets through seated services, and KPIS including appointment and service goals.
- To work as part of a team to deliver the bare Minerals Story
- Attract and retain customers through a unique brand experience

**Qualifications & Competencies**
- Strong experience in Beauty Customer Service
- Experience in Makeup Artistry/ Beauty Therapy, ideally with a qualification
- Commercially aware with retail experience
- Ability to communicate effectively with Manager on personal performance
- Ability to deliver sales targets and KPIs including daily return booking goals, and seated Mindful Beauty Service Goals
- Connect and share brand story with all customers and represent the brand through excellent grooming and a positive attitude
- Confident in traffic stopping to engage and excite new customers to the brand
- Ability to use Social media to drive customer recruitment
- Genuine passion for the brand and customer service
- Demonstrable retail sales experience
- Excellent communication and customer service skills
- Ability to work independently and as part of a team, within a fast-paced environment
- Self-motivated and results-driven
- Flexibility to work key trading hours

**Equal Opportunities and Accommodations**

Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to “changing beauty for the better”. Ther

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