Urdu Punjabi Speaking Customer Service
1 week ago
We are currently recruiting for a **Customer Service Assistant** for our clients based in the **Jewellery Quarter, Birmingham**.
The working hours will be 10am - 5pm Monday to Friday and a Saturday on a rota basis (starting at 1 in 4) 10am - 4pm.
This position is available immediately and is a permanent role.
The salary is starting at £19,000 per annum and will be reviewed after successful completion of the probation period of 3 months.
**Duties will include but are not limited to;**
- Booking appointments with customers
- Meeting & greeting customers
- Maximising sales by providing an excellent customer service experience
- Administration
- Database & CRM entry
- Taking and recording payments
**Skills or Experience required;**
- Computer skills
- Excellent telephone manner
- Computer literate
- Ability to understand and speak Urdu/Punjabi & English
Onsite parking is provided or there is a train station within a two minute walk from the workplace.
This role is starting at minimum wage and the role is available immediately.
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£20,000.00 per year
**Benefits**:
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birmingham City Centre, West Midlands: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: JSC2405a
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