Administrator

7 months ago

Colchester, United Kingdom Primary Care Careers Full time

**About the Role**:
The Tollgate Practice is looking at recruiting an additional two additional administrators/receptionists on a full time, part time or job share basis.

The main responsibilities of the role include:

- Undertaking a variety of administrative duties to assist in the smooth running of the practice.
- Data entry and read coding of relevant patient information and medical data into the clinical system;
- Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary;
- Read-coding the information into the partnership's clinical system;
- Retrieving paper notes as requested;
- Photocopying documents as required;
- Dealing with referrals to primary care;
- Actioning tasks set by clinicians and the practice manager;
- Reviewing and summarising medical records;
- Registering new patients;
- Covering reception.
- Handling phone enquiries efficiently.
- Experienced medical administrators, with excellent IT and typing skills;
- Adaptable and friendly, with strong administration, time management and organisational skills;
- Excellent communicators able to work in a confidential and discreet manner;
- Able to "think on their feet" in a busy working environment;
- Able to multi-task, work hard and maintain a high level of attention to detail, when under pressure;
- Able to work as part of a multi-disciplinary team, as well as comfortable working independently.

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

**About Us**:
The Tollgate Practice is a 2-partner practice providing general medical services to a patient list of approximately 9,300 patients in the Stanway area. The Tollgate Practice has a diverse, friendly team that work together to deliver a safe and efficient service to all of our registered patient in a modern purpose built premises.

The Tollgate Practice strives to deliver a professional, accessible and comprehensive healthcare service of high quality that inspires confidence in our local community and for our patients.

**Caring and inclusive**:We treat all our patients with care, dignity, equality, and respect. We strive to meet our patients’ expectations and their needs, while we are respectful of patients’ individual choices. Our clinicians and staff work hard to ensure all patients receive good care and a professional service.

**Efficient, high quality and safe**:Our policies and procedures are regularly reviewed to ensure our service is as efficient as possible, while also maintaining a high level of safety and quality.

**Working together**:We work alongside other health organisations, public services, charities, and other external service providers to ensure our patients have the choice and support that they require. Our entire team works toward a common goal of maintaining care of the highest possible standard to our patients.

**Continually improving**:We review our processes and services on a regular basis and meet frequently as a team to discuss ways to improve. Staff development and training is an essential part of what we do, while we also take heed to patient feedback and adapt to an ever-changing healthcare environment.

**Disclosure and Barring Service Check

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