Forest & Groundcare/service Parts Assistant
5 months ago
**Key Responsibilities**
- Pro-actively sell parts to customers and build good relationships with customers.
- Provide parts support to the Workshops, Hire department and branches.
- Ensure prompt and accurate ordering of non-stock parts for customer orders, workshop jobs and hire equipment.
- Parts Inventory Control including purchasing, receipt, storage, issue and despatch.
- Identify and resolve stock control issues.
- Advising the Parts Team Leader on parts/stock control matters.
- Ensure the accuracy of stock put away.
- Stock replenishment.
- Ensure the security of the parts store and maintain a tidy and safe working environment.
- Support other staff within the organisation as necessary on a day-to-day basis.
- Carry out rolling stock check to assure stock levels are accurate.
- Liaise with Managers and Supervisors to achieve departmental objectives.
- Ensure compliance with departmental standard operating procedures (SOPs)
**Skills and Experience**
- Experience in customer service.
- Problem solving.
- IT literacy and basic familiarity with computer packages, e.g. Microsoft Office
- Ability to work in a team and as an individual.
- Ability to multitask and work within a fast-paced environment.
- Previous experience in a parts department, trade counter etc. (desirable but not essential)
**Benefits**
- Accredited Living Wage Employer
- Pension Scheme
- Death in Service Benefit
- Employee discount
- Staff uniforms
- Cycle to work scheme
- Discretionary annual bonus, based on company performance
- Extra holiday based on length of service
**Salary**: £24,960.00 per year
Work Location: In person
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