Billing & Collections Specialist

4 weeks ago


Sheffield, United Kingdom Fragomen Full time

Job Description

Billing & Collections Specialist (Finance Specialist Team)

We are currently recruiting a Billing & Collections Specialist to join the Finance Specialist team based in Sheffield.

About us:
Fragomen is the world’s leading exclusive provider of immigration services. With more than 60 offices worldwide, we provide immigration services in more than 170 countries. For over 60 years, we have provided strategic immigration advice to a diverse range of clients from individuals to the world’s leading multinational corporations. With over 6,000 employees in more than 60 offices, you will be joining a truly global firm where providing exceptional client service is at the core of what we do.

Fragomen’s professionals are respected thought leaders in the immigration field providing expertise to governments across the world including the US Congress, the UK Parliament, the European Union and the United Nations.

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with dedicated, friendly and ambitious people. We are extremely proud of our diverse workforce at Fragomen and we are fully committed to providing equal opportunities. We believe that our differences make us stronger.

About the team:
The finance specialist team is focused on providing the highest level of service to some of Fragomen's biggest clients; putting our established client working relationships front and centre in everything we do.

Transparency, open communication and autonomy are integral to our culture which helps foster great teamwork, innovation, and a convivial working environment.

About the role:
Our Billing & Collections Specialist will be able to communicate in a professional manner with internal and external clients, attorneys and paralegals and adhere to existing Firm billing policies and procedures. They will also work closely with our wider Billing & Collections teams to address any issues and support on related projects.
- Other key responsibilities will include:_
- Ensuring timely and accurate invoice submission to clients based on agreed upon timelines.
- Building and managing good working relationships with external clients
- Approving invoices in line with client protocols with a heavy focus on accuracy
- Managing of AR ledger & client debt with a focus on bringing payments into terms and providing written and verbal updates to the wider collections team
- Providing regular AR reporting to clients
- Managing invoice queries, providing efficient and accurate responses to the client within agreed SLA’s
- Creating and maintaining protocols within the Client Protocol Library
- Working with Management to review current processes with an eye on improving and documenting same
- Processing credit card payments
- Collaborating with other teams / stakeholders around the business to influence, train and educate on billing and finance matters
- Reviewing and understanding Client Fee structures, billing, Invoice submission and collections processes
- Supporting case management team and client with ad hoc reporting requests
- Auditing client invoices for accuracy and produce consolidated billing reports / Invoices for clients
- Leading the onboarding of new clients including creating and documenting the order to cash journey
- Supporting the Finance Services Manager and Finance Services Supervisor with any ad hoc tasks

About you:
You will have a proven track record of client and senior stakeholder management; with the ability to present complex issues in a succinct manner and influence decision making. Being able to demonstrate tangible results in resolving complex billing and collections problems along with reducing aged AR and DSO, would be highly advantageous.
- Also required:_
- Be able to act under instruction with limited supervision, and process feedback in a constructive manner
- Strong communication skills
- Complete tasks within agreed time-frames and in line with expectations
- Be highly organised - simultaneously managing numerous initiatives and activities with attention to detail
- Strong analytical skills, forward thinking and creative
- Have a pragmatic approach to problem solving using initiative and tenacity to succeed
- Demonstrates the ability to challenge the status quo and find better ways of working
- Previous experience of forming and cultivating relationships with clients and internal stakeholders would be advantageous
- Ability to be adaptive in a team where responsibilities and processes frequently change
- Willingness to be trained on all aspects of the team responsibilities and to cover as required
- Be willing to assist in other key areas within the EMEA team

Fragomen in Sheffield:
Our Sheffield office is based in the city centre with the added bonus of free on-site parking, as well as several public transport links close by. The



  • Sheffield, United Kingdom Fragomen Full time

    Job Description Billing & Collections Specialist (Finance Specialist Team) We are currently recruiting a Billing & Collections Specialist to join the Finance Specialist team based in Sheffield. About us: Fragomen is the world’s leading exclusive provider of immigration services. With more than 60 offices worldwide, we provide immigration services in...

  • Senior Billing

    2 months ago


    Sheffield, United Kingdom Fragomen Full time

    Job Description Senior Billing & Collections Specialist We are currently recruiting a Senior Billing & Collections Specialist to join the Finance Specialist team based in Sheffield. Sheffield is the finance hub for the EMEA region, and this is a great opportunity to join a global team in a supervisory role. About us: Fragomen is the world’s leading...

  • Billing Assistant

    3 weeks ago


    Sheffield, United Kingdom Sewell Wallis Full time

    **Job description**: I am currently recruiting for an amazing firm who really do offer some fantastic benefits! Due to expansion and workload within the team, they're now looking to recruit billings administrators. This will be a fantastic opportunity for a graduate or someone who has previous billings or accounting experience. The role is offering a...


  • Sheffield, United Kingdom Mindbody Full time

    We're revolutionizing the fitness & wellness industry, and we're looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry's most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're...

  • Billing Coordinator

    4 weeks ago


    Sheffield, United Kingdom Elevation Recruitment Full time

    Elevation Accountancy & Finance are currently working alongside a reputable & leading firm based in Sheffield as they go through an exciting period of growth and look to appoint a new Billing Coordinator into their team. Benefits include: - 25 days annual leave + bank holidays - Half day birthday leave - Life Assurance x4 value of annual salary - Private...

  • Billing Coordinator

    4 weeks ago


    Sheffield, United Kingdom Elevation Recruitment Group Full time

    Elevation Accountancy & Finance are currently working alongside a reputable & leading firm based in Sheffield as they go through an exciting period of growth and look to appoint a new Billing Coordinator into their team. Benefits include: - 25 days annual leave + bank holidays - Half day birthday leave - Life Assurance x4 value of annual salary - Private...

  • Billing Analyst

    4 days ago


    Sheffield, United Kingdom Eaton Syalon Ltd Full time €28,000 - €30,000

    Billing/Finance Analyst £28-30k Sheffield – Hybrid working model (1-2 days office based after initial period of training) Benefits include – Healthcare, enhanced annual leave, flexible working Eaton Syalon are working in partnership with a global business for an addition to their finance team. With responsibility as a key interface between...

  • Billing Analyst

    4 days ago


    Sheffield, United Kingdom Eaton Syalon Ltd Full time

    Billing/Finance Analyst£28-30kSheffield – Hybrid working model (1-2 days office based after initial period of training)Benefits include – Healthcare, enhanced annual leave, flexible workingEaton Syalon are working in partnership with a global business for an addition to their finance team. With responsibility as a key interface between stakeholders...

  • Billing Analyst

    4 days ago


    Sheffield, United Kingdom Eaton Syalon Ltd Full time

    Billing/Finance Analyst£28-30kSheffield – Hybrid working model (1-2 days office based after initial period of training)Benefits include – Healthcare, enhanced annual leave, flexible workingEaton Syalon are working in partnership with a global business for an addition to their finance team. With responsibility as a key interface between stakeholders...

  • Billing Analyst

    4 days ago


    Sheffield, United Kingdom Eaton Syalon Ltd Full time

    Billing/Finance Analyst £28-30k Sheffield – Hybrid working model (1-2 days office based after initial period of training) Benefits include – Healthcare, enhanced annual leave, flexible working Eaton Syalon are working in partnership with a global business for an addition to their finance team. With responsibility as a key interface between stakeholders...

  • Billing Analyst

    4 days ago


    Sheffield, United Kingdom Eaton Syalon Ltd Full time

    Billing/Finance Analyst£28-30kSheffield – Hybrid working model (1-2 days office based after initial period of training)Benefits include – Healthcare, enhanced annual leave, flexible workingEaton Syalon are working in partnership with a global business for an addition to their finance team. With responsibility as a key interface between stakeholders...

  • Billing Analyst

    3 days ago


    Sheffield, United Kingdom Eaton Syalon Ltd Full time

    Billing/Finance AnalystIf your skills, experience, and qualifications match those in this job overview, do not delay your application.£28-30kSheffield – Hybrid working model (1-2 days office based after initial period of training)Benefits include – Healthcare, enhanced annual leave, flexible workingEaton Syalon are working in partnership with a global...

  • Billing Analyst

    4 days ago


    Sheffield, United Kingdom Eaton Syalon Ltd Full time

    Billing/Finance Analyst£28-30kSheffield – Hybrid working model (1-2 days office based after initial period of training)Benefits include – Healthcare, enhanced annual leave, flexible workingEaton Syalon are working in partnership with a global business for an addition to their finance team. With responsibility as a key interface between stakeholders...


  • Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Legal Billing Administrator - Sheffield Permanent job £23500 Hybrid **Your new company** Working for a leading professional services organisation in Sheffield city centre, you will be part of a vibrant team working for a fantastic employer with career progression. KEY VACANCY INFORMATION Permanent Full time Monday to Friday 9am -5pm Sheffield city centre in...


  • Sheffield, United Kingdom SJC Partners Full time

    SJC Partners are currently seeking a Billing Administrator to join a supportive and friendly team in Sheffield. The business we are representing are a reputable firm of specialist Solicitors who are considered as one of the leading practices in the UK. **Responsibilities**: - Preparing bills for trust administration work - Creating and proactively...


  • Sheffield, United Kingdom Eaton Syalon Ltd Full time €28,000 - €30,000

    Billing/Finance Analyst £28-30k Sheffield – Hybrid working model (1-2 days office based after initial period of training) Benefits include – Healthcare, enhanced annual leave, flexible working Eaton Syalon are working in partnership with a global business for an addition to their finance team. With responsibility as a key interface between...


  • Sheffield, Sheffield, United Kingdom Eaton Syalon Ltd Full time £28,000 - £30,000

    Billing/Finance Analyst £28-30k Sheffield – Hybrid working model (1-2 days office based after initial period of training) Benefits include – Healthcare, enhanced annual leave, flexible working Eaton Syalon are working in partnership with a global business for an addition to their finance team. With responsibility as a key interface between...


  • Sheffield, United Kingdom Tes Global Full time

    Head of Accounts Receivable & Billing at Tes Hybrid working - 3 days in the office, 2 days from home Salary - Competitive Salary, please inquire for further details Position Overview Primary Objectives - Manage and support the billing and accounts receivable teams to ensure adherence to business standard terms and conditions. - Resolve customer queries...


  • Sheffield, United Kingdom Tes Global Full time

    **Salary**: £20,000 - £23,000 Role overview The Credit Control & Billing Administrator will work pro-actively as part of an experienced team responsible for the timely raising and collection of revenues for all of TES subsidiaries and acquisitions - maximizing cash-flow, working with sales teams to build relationships while adhering to established...


  • Sheffield, United Kingdom Eaton Syalon Full time

    Billing/Finance Analyst £29-30k Sheffield - Hybrid working model (1-2 days office based after initial period of training) Benefits include - Healthcare, enhanced annual leave, flexible working Eaton Syalon are working in partnership with a global business for an addition to their finance team. With responsibility as a key interface between stakeholders...