Head of Student Cases

4 weeks ago

Carmarthen, United Kingdom University of Wales Trinity Saint David Full time

**Head of Student Cases**

**Job Ref**

**51310**

**Location**

**Carmarthen**

**Salary**

**£46,974 - £56,021 per annum**

Head of Student Cases
Carmarthen campus base, but should be able and prepared to work at home, and at other locations as necessary
£46,974 - £56,021 per annum
- ABOUT US
- The University of Wales Trinity Saint David (UWTSD) is a student-centred university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.
We offer innovative teaching, state-of-the-art equipment, and superb support across a wide range of learning locations and courses.
The Academic Office is looking for a Head of Student Cases to lead the Student Case team based at our Carmarthen campus on a full-time, permanent basis, working 37 hours per week.
- THE ROLE
- The postholder will lead the University’s Student Cases team within the Academic Office. The team is responsible for the operational delivery and effective implementation of University’s Student Facing Policy Framework, which includes policies and procedures related to student discipline (including bullying, harassment and sexual misconduct), fitness to practice/study, student complaints, academic appeals, academic misconduct and extenuating circumstances.
The postholder will be up-to-date with statutory, legal and sector-wide developments as they relate to student conduct (e.g. in relation to disabled students, or in relation to cases that are also part of criminal proceedings) and work with senior staff in the Academic Office and across the University to develop and update the Student Facing policy and procedural framework and to ensure that it is implemented appropriately.
Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.
- ABOUT YOU
- To be considered for this role you will need:

- An Honours degree
- Training undertaken in relation to one or more of the following: harassment and bullying, sexual misconduct, mental health, conflict resolution, mediation data protection
- Previous experience of working within a regulatory framework and a sound knowledge of current HE issues affecting students
- Comprehensive experience of complaint and appeals handling and/or serious cases
- Significant experience in completing sensitive investigations and drafting complex investigative reports
- Experience of supporting case panels or equivalent (e.g. committees)
- Sound knowledge of the relevant legislation (e.g. Equality Act)
- Good interpersonal and communication skills with the ability to communicate effectively and transparently to a diverse range of people
- Ability to demonstrate effective organisational and planning skills to meet deadlines
- Excellent IT skills
- Demonstrates a strong commitment to conflict resolution and has a balanced and grounded view
- Diplomacy and sensitivity; an ability to navigate complex situations and differing viewpoints confidentially and professionally
- Demonstrates self-motivation and ability to work unsupervised
- Demonstrates respect for vulnerable individuals
- Able to work as part of a team and in partnership with others

It is also desirable to have:

- Experience line managing staff
- Ability to communicate through the medium of Welsh - oral and written

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.
- BENEFITS
- Annual leave entitlement is 35 days’ annual leave per year, plus 8 bank holidays and 4 University closure days
Our employees get access to a comprehensive pay and benefits package in recognition of their valued contribution including:

- Competitive pay and pay progression
- Generous annual leave allowance including Christmas/New Year closure
- Pension scheme membership from USS to provide benefits for you and your family
- Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
- Support for health and wellbeing, including access to on-campus sports facilities at discounted rates, occupational health, and counselling support services
- Career and development opportunities, including support to gain further qualifications
- Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
- Travel schemes, including the cycle to work scheme.

Closing date: 31st May 2024, 11:59pm

**Function**

**Administration**

**Status**

**Full Time**

**Type**

**Permanent**

**Hours**

**37

  • Head of Student Cases

    4 weeks ago

    Carmarthen, United Kingdom University of Wales, Trinity Saint David Full time

    Carmarthen campus base, but should be able and prepared to work at home, and at other locations as necessary ABOUT US The University of Wales Trinity Saint David (UWTSD) is a student-centred university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive. We offer innovative teaching,...

  • Head of Student Cases

    2 weeks ago

    Carmarthen, Carmarthenshire, United Kingdom University of Wales, Trinity Saint David Full time

    Carmarthen campus base, but should be able and prepared to work at home, and at other locations as necessaryABOUT US The University of Wales Trinity Saint David (UWTSD) is a student-centred university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive. We offer innovative teaching,...

  • Head of Student Cases

    4 weeks ago

    Carmarthen, Carmarthenshire, United Kingdom University of Wales, Trinity Saint David Full time

    Carmarthen campus base, but should be able and prepared to work at home, and at other locations as necessaryABOUT US The University of Wales Trinity Saint David (UWTSD) is a student-centred university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive. We offer innovative teaching,...

  • Case Administrator

    1 week ago

    Carmarthen, United Kingdom Ministry of Justice Full time

    Salary 1 - £20,126 - £24,225 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Wales City/Town 1 - Carmarthen Building/Site 1 - NPS 7A-7B WATER STREET CARMARTHEN, SA31 1PY Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part...

  • Head of Sustainability and the Environment

    4 weeks ago

    Carmarthen, Carmarthenshire, United Kingdom University of Wales, Trinity Saint David Full time

    Carmarthen, Lampeter or Swansea with expectation to travel to other sites ABOUT US The University of Wales Trinity Saint David (UWTSD) is proud of our dedicated and talented employees, and we work together as a team to make a difference to the lives of our students and the communities we serve. We are 14th in the UK for Social Inclusion and 28th in the UK...

  • Head of Science, Biodiversity and Conservation

    4 days ago

    Carmarthen, United Kingdom National Botanic Garden of Wales Full time

    The NBGW has a purpose-built Science Centre with three dedicated molecular labs, a teaching lab, library, herbarium and the National Seed Bank of Wales. This combined with over 200 ha, containing the formal botanic garden with specialist plant collections, three apiaries, and Waun Las National Nature Reserve managed as organic farmland, provides Wales with...

  • Deputy Head of Nutrition

    4 days ago

    Carmarthen, United Kingdom Hywel Dda University Health Board Full time

    Are you looking to join a well-respected, friendly, dynamic, award winning team who put staff and service users at the heart of everything we do? Are you a senior registered Dietitian looking for an exciting new opportunity, with demonstrable experience of leadership and clinical service delivery? Do you have a passion for high quality Nutritional care...

  • Classroom Assistant

    2 weeks ago

    Carmarthen, United Kingdom Teaching Personnel Full time

    Classroom Support Assistant Carmarthen Hourly Rate £10.77 - £12.00 Welsh Language Essential What does a Classroom Support Assistant do? - Assist Subject Teachers delivery of education to the class - Reading tasks to students on 1:1 basis - Support any students with additional learning needs - Keeping students focused and task-orientated - Manage...

  • Careers Adviser

    2 weeks ago

    Carmarthen, United Kingdom University of Wales Trinity Saint David Full time

    **Careers Adviser** **Job Ref** **51317** **Location** **Carmarthen** **Salary** **£29,605 - £32,982 per annum** Careers Adviser Based in Carmarthen but may be required to work at other locations as required Salary Grade 5 / £29,605 - £32,982 pro rata - ABOUT US - The University of Wales Trinity Saint David (UWTSD) is proud of our dedicated and...

  • Teaching Assistant

    2 weeks ago

    Carmarthen, United Kingdom Teaching Personnel Full time

    Job Title: Teaching Assistant Location: Carmarthenshire, Carmarthenshire, Carmarthen SA31-SA33 Job Type: Temporary, expected to work full-time hours- (phone number removed)pm Monday to Friday  Primary Industry: Education and Training Salary: £83.85 - £90 per day Job Duties: Supporting classroom teachers in delivering lessons Assisting students...

  • Teaching Assistant 1:1

    4 weeks ago

    Carmarthen, United Kingdom Teaching Personnel Full time

    Job Title: Teaching Assistant 1:1Location:Carmarthenshire, Carmarthenshire, CarmarthenJob Type:Temporary, expected to work Full-Time hoursPrimary Industry:Education and TrainingSalary:£83.85 - £90 Per dayJob Duties:Provide one-to-one support to students with learning difficulties or disabilitiesAssist in implementing individual education plans (IEPs)...

  • Careers Adviser

    2 weeks ago

    Carmarthen, Carmarthenshire, United Kingdom University of Wales, Trinity Saint David Full time

    Based in Carmarthen but may be required to work at other locations as requiredABOUT US The University of Wales Trinity Saint David (UWTSD) is proud of our dedicated and talented employees, and we work together as a team to make a difference to the lives of our students and the communities we serve. We are 14th in the UK for Social Inclusion and 28th in the...

  • Careers Adviser

    2 weeks ago

    Carmarthen, United Kingdom University of Wales, Trinity Saint David Full time

    Based in Carmarthen but may be required to work at other locations as required ABOUT US The University of Wales Trinity Saint David (UWTSD) is proud of our dedicated and talented employees, and we work together as a team to make a difference to the lives of our students and the communities we serve. We are 14th in the UK for Social Inclusion and 28th in the...

  • Registry Services Officer

    3 weeks ago

    Carmarthen, United Kingdom University of Wales Trinity Saint David Full time

    **Job Ref** **50911** **Location** **Flexible Campus Location** **Salary** **£24,715 - £28,131 per annum** Registry Services Officer Swansea or Carmarthen (with travel to other locations as necessary) £24,715 - £28,131 per annum - ABOUT US - The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to...

  • Teaching Assistant

    6 days ago

    Carmarthen, United Kingdom Teaching Personnel Full time

    Job Title: Teaching AssistantLocation:Carmarthenshire, Carmarthenshire, Carmarthen SA31-SA33Job Type:Temporary, expected to work full-time hours- (phone number removed)pm Monday to Friday Primary Industry:Education and TrainingSalary:£83.85 - £90 per dayJob Duties:Supporting classroom teachers in delivering lessonsAssisting students with their learning...

  • Learning Support Assistant

    4 weeks ago

    Carmarthen, United Kingdom Teaching Personnel Full time

    Job Title: Learning Support AssistantLocation: Carmarthenshire, CarmarthenJob Type: Temporary, Full-TimePrimary Industry: Education and TrainingSecondary Industry: Education and TrainingSalary: £83.85 - £90 Per dayJob Description:As a Learning Support Assistant, you will play a crucial role in supporting the educational development and progress of students...

  • English for Academic Purposes Pre-sessional Lecturer

    2 weeks ago

    Carmarthen, United Kingdom University of Wales Trinity Saint David Full time

    **English for Academic Purposes Pre-sessional Lecturer** **Job Ref** **51264** **Location** **Carmarthen** **Salary** **£39,347 - £45,585 per annum (pro rata)** English for Academic Purposes Pre-Sessional Lecturer Carmarthen campus, but should be able and prepared to work at home, and at other locations as necessary £39,347 - £45,585 per annum...

  • Trainee Teaching Assistant

    2 weeks ago

    Carmarthen, United Kingdom Teaching Personnel Full time

    **Trainee Teaching Assistant** We are currently looking for a great Teaching Assistant to work in a local Carmarthen Secondary School. Something a lot of people think is that TA’s need education qualifications to go into work - but this isn’t the case at all. We want passionate individuals who are looking for a chance to get into the world of...

  • Trainee Teaching Assistant

    4 weeks ago

    Carmarthen, United Kingdom Teaching Personnel Full time

    ** Trainee Teaching Assistant £10.77 - £12 per hour** Teaching Personnel is currently recruiting for a Trainee Teaching Assistant in the Carmarthenshire area. **What does a Trainee Teaching Assistant do?** - Support students with Additional Learning Needs - Assist in management of challenging behaviours - Support students learning and understanding of...

  • Trainee Teaching Assistant

    2 weeks ago

    Carmarthen, United Kingdom Teaching Personnel Full time

    Trainee Teaching Assistant Welsh Language Preferred £10.77 - £12 per hour Teaching Personnel is currently recruiting for a Trainee Teaching Assistant in the Carmarthenshire area. What does a Trainee Teaching Assistant do? - Support students with Additional Learning Needs - Assist in management of challenging behaviours - Support students learning and...