Night Concierge

4 weeks ago

Brentford, United Kingdom Pinnacle Group Full time

**Night Concierge **(2276)****:
**Overview**:
**Ref**:
2276

**Salary**:
£24,500 - £24,500/annum

**Location**:

- United Kingdom - England - Greater London - Brentford

**Contract Type**:
Permanent

**Posted**:
07 March 2023

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our Homes business serves communities by providing trusted housing management solutions. We take a collaborative and commercially minded, yet socially principled approach across our portfolio of Affordable, Private Rented and Leasehold properties.

**The Role - Night Concierge**

Pinnacle Group are looking for an experience and enthusiastic Night Concierge to be part of a team delivering outstanding customer service to a highend, prviate residential housing estate in the Brentford area. To be responsible for providing a welcoming, safe and well-maintained environment. The most important attribute to this job is excellent customer service, hard work and dedication, and the desire to make a difference in what can be a challenging and rewarding environment.

This is a night position where the suitable applicant will be doing 7pm to 7am, 4 nights on, 4 nights off.

**Duties/Key Responsibilities**
- Welcoming clients and residents
- Acting as the point of reference for visitors, Contractors and others who need assistance or information
- Application of Pinnacle Values
- Knowledge of Health and Safety Procedures, lone working
- Facilitate Contractors’ visits
- Parcel, Key and Laundry Services
- Issue communications to all residents, draft logs and breach update trackers
- Maintain inventory and stock of supplies for concierge desk
- Conduct regular patrols and site inspections
- Any other duties outlined by your Line Manager

**Skills Required**:

- Professional attitude to service provision
- Ability to resolve complaints effectively and within procedures
- Can do attitude
- Ability to work as an individual and part of a team
- Flexible approach
- Friendly and helpful, polite and courteous
- Experience of working with the public is essential, ideally in a service related, customer facing capacity
- Must hold a valid SIA Licence

**Contact information**:
Kewbridge Mock

  • Night Concierge

    1 month ago

    Brentford, United Kingdom PINNACLE GROUP Full time

    Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementaryemployment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...

  • Night Concierge

    1 week ago

    Brentford, United Kingdom Encore Estate Management Full time

    We are currently recruiting for a Night Concierge based in London who can provide excellent customer service and be responsible for maintaining the already high quality standards of the development by quickly and efficiently resolving issues for residents. What you'll do: - Greeting residents and visitors making them feel comfortable - Assisting residents...

  • Concierge

    1 month ago

    Brentford, United Kingdom Ballymore Group Full time

    **Concierge - Permanent, Brentford, TW8** Rate of pay - £12.51 per hour Hours: 42 hours per week - 4 on 4 off, days (7am - 7pm) **Duties & Responsibilities** - To assist with the security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained. - Accepting and issuing of resident’s parcels. -...

  • Day Concierge

    6 days ago

    Brentford, United Kingdom Encore Estate Management Full time

    We are currently recruiting for a Full Time **Day Concierge** based in London who can provide excellent customer service and be responsible for maintaining the already high quality standards of the development by quickly and efficiently resolving issues for residents. We are looking for one Day Concierge and one Night Concierge. Please ensure you live...

  • Concierge (Days)

    2 weeks ago

    Brentford, United Kingdom Ballymore Group Full time

    Concierge - Permanent, Brentford (TW8) Hours: 42 per week, 4 on 4 off, days (7am - 7pm) Ratw: £12.51 per hour Your new responsibilities: * To provide a quality service to the residents and ensure individual requests are dealt with in an efficient and timely manner. * To assist with the security of residents and the building at all times, ensuring...

  • Concierge (Days)

    1 week ago

    Brentford, United Kingdom Ballymore Group Full time

    Concierge - Permanent, Brentford (TW8)Hours: 42 per week, 4 on 4 off, days (7am - 7pm)Ratw: £12.51 per hourYour new responsibilities: * To provide a quality service to the residents and ensure individual requests are dealt with in an efficient and timely manner. * To assist with the security of residents and the building at all times, ensuring that the...

  • Concierge (Days)

    2 days ago

    Brentford, United Kingdom Ballymore Group Full time

    Concierge - Permanent, Brentford (TW8)Hours: 42 per week, 4 on 4 off, days (7am - 7pm)Ratw: £12.51 per hourYour new responsibilities: * To provide a quality service to the residents and ensure individual requests are dealt with in an efficient and timely manner. * To assist with the security of residents and the building at all times, ensuring that the...

  • Concierge (Days)

    51 minutes ago

    Brentford, United Kingdom Ballymore Group Full time

    **Concierge - Permanent, Brentford (TW8)** Hours: 42 per week, 4 on 4 off, day (7am - 7pm) Rate: £12.15 Per hour **Your new role**: Ballymore is an independently-minded property developer with a multi award-winning portfolio of some of Europe’s largest urban development projects. We’re powered by our people - it’s what makes Ballymore, Ballymore....

  • Concierge (Days) (Permanent)

    1 day ago

    Brentford, Greater London, United Kingdom Ballymore Group Full time €13

    Concierge - Permanent, Brentford (TW8) Hours: 42 per week, 4 on 4 off, days (7am - 7pm) Ratw: £12.51 per hour Your new responsibilities: To provide a quality service to the residents and ensure individual requests are dealt with in an efficient and timely manner.To assist with the security of residents and the building at all times, ensuring that the...

  • Concierge (Days) (Permanent)

    1 week ago

    Brentford, Greater London, United Kingdom Ballymore Group Full time €13

    Concierge - Permanent, Brentford (TW8) Hours: 42 per week, 4 on 4 off, days (7am - 7pm) Ratw: £12.51 per hour Your new responsibilities: To provide a quality service to the residents and ensure individual requests are dealt with in an efficient and timely manner.To assist with the security of residents and the building at all times, ensuring that the...

  • Concierge (Days) (Permanent)

    1 day ago

    Brentford, Greater London, United Kingdom Ballymore Group Full time €13

    Concierge - Permanent, Brentford (TW8) Hours: 42 per week, 4 on 4 off, days (7am - 7pm) Ratw: £12.51 per hour Your new responsibilities: To provide a quality service to the residents and ensure individual requests are dealt with in an efficient and timely manner.To assist with the security of residents and the building at all times, ensuring that the...

  • Concierge (Days) (Permanent)

    2 weeks ago

    Brentford, Greater London, United Kingdom Ballymore Group Full time €13

    Concierge - Permanent, Brentford (TW8) Hours: 42 per week, 4 on 4 off, days (7am - 7pm) Ratw: £12.51 per hour Your new responsibilities: To provide a quality service to the residents and ensure individual requests are dealt with in an efficient and timely manner.To assist with the security of residents and the building at all times, ensuring that the...