Current jobs related to Senior Customer Service Consultant - Swindon - Openwork UK Ltd

  • Senior Customer Services Consultant

    3 months ago

    Swindon, United Kingdom Openwork UK Ltd Full time

    **Hybrid role based in Swindon - 2 days a week required in the office.** Our Customer Service Consultants provide market leading customer service to our advisers and employees with product queries and sales process. Engaging with users through an omni-channel range of contact routes, they provide a one-stop professional, positive experience critical to the...

  • Customer Service Consultant

    2 months ago

    Swindon, United Kingdom The Openwork Partnership Full time

    The opportunity We’re extremely proud of the customer service experience that our FIRST Consultants provide. This is an opportunity to join the team, learn about our business and build a career here at Openwork. Our FIRST Consultants provide market leading customer service to our advisers and employees with product and payment queries, as well as...

  • Senior Sales Consultant

    3 months ago

    Swindon, United Kingdom Fabb Furniture Full time

    **The Company** We are a fast-growing independent furniture retailer with 150 years’ experience and over 20 sensational stores spread across the UK. With a heritage of manufacturing and supplying furniture, we are rapidly gaining market share and a reputation for being a leading industry expert. As we expand into more cities and open additional stores...

  • Customer Service Consultant

    4 weeks ago

    Swindon, Swindon, United Kingdom Kemp Recruitment Full time

    Service AdvisorLocation: SwindonSalary - £32,000Hours - Mon-Fri - 8am-5pm Our client is seeking a skilled Service Advisor in the Swindon region. The organization is looking to onboard a knowledgeable Service Advisor who possesses exceptional customer service abilities and a professional telephone demeanor to join their dynamic and reputable team. Your...

  • Senior Customer Service Advisor

    3 months ago

    Swindon, United Kingdom Euro Car Parts Full time

    **Senior Customer Service Advisor - Swindon** As a Senior Customer Service Advisor, you will be reporting to the Operations Manager. Within your role, you will maintain the highest standards, develop talent, and maximise LKQ Euro Car Parts’ profit at every opportunity. Driving the Branch to achieve a balanced performance ensuring all colleagues are...

  • Senior Planning Officer

    4 days ago

    Swindon, United Kingdom Service Care Solutions Full time

    Planning Policy Lead Officer On-going contract Inside IR 35 Swindon About the role To provide senior level planning expertise to deliver the council's planning functions in a customer focused and solutions led way creating the right conditions for accelerating high-quality development and supporting sustainable growth. To manage, develop and...

  • Camhs Senior Mental Health Practitioner

    3 months ago

    Swindon, United Kingdom Service Care Full time

    **CAMHS Senior Mental Health Practitioner** Opportunity available for a Registered Mental Health Nurse to work within a CAMHS unit, Based in Swindon The team sits within the CAMHS Team with the role predominantly providing assessments and interventions to young people who present with a range of mental health difficulties. You will contribute to the daily...

  • Senior Ophthalmology Consultant

    4 weeks ago

    Swindon, Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Senior Consultant in General Ophthalmology at Great Western Hospitals NHS Foundation TrustThe Great Western Hospitals (GWH) NHS Foundation Trust is on the lookout for a Senior Consultant in General Ophthalmology to enhance our dedicated team. The successful applicant will play a pivotal role in the glaucoma and cataract services, ensuring the delivery of...

  • Senior Planning Officer

    3 days ago

    Swindon, United Kingdom Service Care Solutions Full time

    About the RoleTo provide senior level planning expertise to deliver the council's planning functions in a customer focused and solutions led way, creating the right conditions for accelerating high-quality development and supporting sustainable growth.Key ResponsibilitiesManage, develop and deliver all aspects of statutory planning policy for local Borough,...

  • Senior Planning Officer

    3 days ago

    Swindon, United Kingdom Service Care Solutions Full time

    About the RoleTo provide senior level planning expertise to deliver the council's planning functions in a customer focused and solutions led way, creating the right conditions for accelerating high-quality development and supporting sustainable growth.Key ResponsibilitiesManage, develop and deliver all aspects of statutory planning policy for local Borough,...

  • Senior Recruitment Consultant

    3 months ago

    Swindon, United Kingdom OPX Recruitment Full time

    **OPX are seeking a Senior Recruitment Consultant to join our Swindon Head Office on our HGV Division!** OPX Recruitment are growing and looking to expand our team. We are currently looking for a Senior Recruitment Consultant to join our vibrant and dynamic team working at our Head Office in Swindon on our HGV desk. This is an excellent opportunity to join...

  • Customer Service

    3 months ago

    Swindon, United Kingdom NatWest Full time

    **Direct Sales**, **Customer**: **Customer Service - Senior Personal Banker**: Swindon, United Kingdom Permanent Full Time R-00228206 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all...

  • Customer Service Director

    3 months ago

    Swindon, United Kingdom Openwork UK Ltd Full time

    We are looking for an inspiring and passionate leader, who can transform our multi-channel contact and support services to** wow our customers.** As Customer Service Director, you'll be at the forefront of all Operations services provided to our customers. You'll be inquisitive and keen to challenge the status quo, **helping us do things better, faster and...

  • Senior Ophthalmology Consultant

    4 weeks ago

    Swindon, Swindon, United Kingdom NHS Full time

    Great Western Hospitals NHS Foundation Trust We are pleased to announce a remarkable opportunity at The Great Western Hospitals (GWH) NHS Foundation Trust for a Senior Ophthalmology Consultant. The successful candidate will play a vital role in enhancing our glaucoma and cataract services, ensuring that we uphold our commitment to delivering efficient,...

  • Customer Service

    3 months ago

    Swindon, United Kingdom RBS Full time

    Join us as a Customer Service - Senior Personal Banker in Swindon - You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection - With no two days the same, you can expect lots of variety as you help us...

  • Service Management Consultant

    2 months ago

    Swindon, United Kingdom Focus Cloud Full time

    If you are a Service Management Consultant looking to grow your career, then this job is customised for you. The role is open to people living in the UK or those who have the right to work in the UK. Focus on ServiceNow is a leading recruitment agency for ServiceNow, and it is the preferred choice for various consulting companies and end-users worldwide...

  • Customer Service Representative

    3 months ago

    Swindon, United Kingdom Allstar Cards Full time

    FLEETCOR, is a Global Leader in Commercial Payments. Our specialised payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Over 80 countries around the world operate and use our solutions for their payments. We’re passionate about our brand, our product, customers and employees, and...

  • Senior Planning Officer

    2 days ago

    Swindon, United Kingdom Service Care Solutions - Construction Remote Work Freelance Full time

    Planning Policy Lead Officer On-going contract Inside IR 35 Swindon About the role To provide senior level planning expertise to deliver the council's planning functions in a customer focused and solutions led way creating the right conditions for accelerating high-quality development and supporting sustainable growth. To manage, develop and deliver all...

  • Senior Consultant

    3 weeks ago

    Swindon, United Kingdom RSK Group Full time

    Are you passionate about the environment and see a career in waste consultancy as an exciting way to make a difference? The WRc Waste and Resources team are looking to grow our expert consultancy team to support our clients and meet their sustainability goals.We are seeking a science trained Senior Consultant ideally with experience in the Waste and...

  • Senior Psychiatric Consultant

    4 weeks ago

    Swindon, Swindon, United Kingdom Elysium Healthcare Full time

    Senior Psychiatric Consultant Role at Elysium HealthcareAs a seasoned Senior Psychiatric Consultant, you will engage with individuals recovering from acquired brain injuries, those facing neurodegenerative disorders, and patients with intricate physical health challenges. Join Elysium Healthcare to collaborate with a dedicated team of experts. You will...

Senior Customer Service Consultant

2 months ago

Swindon, United Kingdom Openwork UK Ltd Full time

Our Customer Service Consultants provide market leading customer service to our advisers and employees with product and payment queries, as well as systems and IT support requests. Engaging with users through an omni-channel range of contact routes, they provide a one-stop professional, positive experience critical to the success of our business.

We’re extremely proud of the customer service experience that our Customer Service Consultants provide. This is an opportunity to join the team, learn about our business and start a career here at The Openwork Partnership.

As a Senior Customer Service Consultant, you will be responsible for answering queries surrounding Mortgage and Protections or Investment and Pensions products.

This is 12 month fixed term contract based in our Swindon office, with the flexibility to work from home a couple of days a week.

**Your**
**responsibilities**
**will include**:

- In this role you will provide a first-class service in either Mortgage and Protections, Investment and Pensions, taking ownership and care with adviser’s queries and/or problem(s). Protecting and maximising the department/company reputation by providing professionalism and accuracy at all times.
- Update all calls using ticketing system ensuring all information is correctly entered and all is accurate to allow an efficient resolve from second line owners.
- Improve resolution of queries at initial point of contact or escalated to the appropriate 2nd Level team.
- Manage the service management, logging all queries and ensure they are dealt with by the team, or escalated to the appropriate 2nd Level team.
- Provide training in your specialist area to colleagues in order to improve their knowledge-range.
- Maintain positive working relationships with all Openwork and 3rd party colleagues.
- Assist business areas to complete manual tasks during off peak periods.