Receptionist - 12 Month Ftc

2 weeks ago

London, United Kingdom SSP Full time

**Receptionist - 12 month FTC**:
**About us**:
SSP is a leading operator of food and beverage outlets in travel locations worldwide, with c.42,000 colleagues in over 600 locations across 37 countries. We operate sit-down and quick service restaurants, cafes, lounges and food-led convenience stores, principally in airports and train stations, with a portfolio of around 550 international, national and local brands. These include our own brands Upper Crust, Millies Cookies etc. as well as franchise brands such as M&S, Starbucks and Burger King.

Our purpose is to be the best part of the journey, and this is underpinned by our aim to bring leading brands and innovative concepts to our clients and customers around the world, with an emphasis on great value, taste, quality and service.

**About the role**:
We are looking for a receptionist on a 12 month fixed term contract to service the Head Office reception desk and provide a warm and professional welcome for all clients, colleagues and queries.

The usual working hours will be 08:00 - 16:00 Monday to Friday based from our offices in Camden, with occasional cover (at least once per month) on either the early or late shift which are 07:30 - 15:00 or 12:00 - 20:00.

**What you’ll be doing**:

- Welcoming all visitors to the SSP offices, ensuring they sign in and relevant colleagues notified of their arrival.
- Answer all incoming telephone enquiries, redirecting them to the appropriate colleague/team where necessary.
- Liaise with internal divisions/departments and external organisations on any administrative support they may require.
- Maintain & update the phone directory for head office, the UK & Group user accounts on the travel providers website and any other system admin services required.
- Ensure appropriate systems and processes are developed and maintained to support effective and efficient day to day running of the office.

**To be successful in this role you will need**:

- Good spoken communication skills with a calm and professional manner.
- A flexible and adaptable approach to work.
- Excellent organisational and time management skills.
- Accuracy and attention to detail.
- The ability to use your own initiative, prioritising effectively and multitasking.
- Tact and discretion, for dealing with confidential information.
- Confident working with all levels of management.

**Belong at SSP**:
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities.

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