Move Coordinator

3 weeks ago

Chester, United Kingdom Johnsons 1871 Full time

Join our dynamic Move Coordination team at Johnsons 1871 and be part of an exciting phase in our departments development. As a Coordinator, you will play a key role in shaping the growth of our team to meet evolving business demands.

Reporting directly to the Operations Manager, you will take charge of the post-sales booking process across the entire company. This key position requires a confident and organised planner who excels at retaining information, prioritising tasks, and adeptly handling challenges by confidently escalating issues.

This role offers a unique opportunity for professional development, as the department continues to expand and evolve. We are seeking individuals who thrive in a fast-paced environment and are eager to contribute to the success of our growing team.

**About Johnsons**

At Johnsons, we bring 150 years of professional expertise to corporate moving. When deciding to relocate your business, we’re not just moving, we’re opening doors to positive change and revitalising any organisation. We understand that moving comes with its challenges, and were here to make every step of any relocation journey easy and remarkable. With almost 150 years of experience helping various organisations move, we know the ins and outs of the entire relocation process. Our team, filled with forward-thinking professionals, blends our rich heritage with a commitment to always adapting and evolving to meet the ever-changing needs of our world. Count on us to make your move an exceptional experience.

Our core Values that truly move us
**Care, Integrity and Respect**

**Care**
We care about everyone in our team and delivering the best possible experience for customers.
**Integrity**
You can count on us. If we say we’re going to do something, we’ll do it.
**Respect**
We respect each other and our client’s ways of working. We listen, adapt and agree on the best way forward.

**Responsibilties**:

- Efficient Scheduling & Coordination:

- Schedule, input data, and plan resources for bookings.
- Maximise efficiency and cost-effectiveness through margin interrogation.
- Drive cost savings via strategic backloading and optimal load planning.
- Monitoring & Delivery Coordination:

- Monitor job progress for on-time delivery.
- Investigate booking specifics for clear operational instructions.
- Coordinate work, resources, and vehicles for efficient delivery.
- Ensure compliance with health, safety, and client SLA’s.
- Communication & Relationship Management:

- Liaise across departments for accurate information.
- Build strong internal and external relationships.
- Direct communication with clients and third parties.
- Accurately document client reports in the CRM system.
- Administrative Support & Solutions:

- Complete pre-move calls and assist with admin requests.
- Escalate scheduling issues to the Manager.
- Provide account management support.

**Benefits**:
Death in Service

Pension

NHS Medical Scheme

Employee Discount Scheme

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