Social, Search, Channel Enablement Services Lead

8 months ago


WaltononThames, United Kingdom Pfizer Full time

Social, Search, Channel Enablement Services Lead

The Social, Search and Channel Enablement Services Lead is a leadership position responsible for managing a dedicated team focused on delivering digital marketing services related to social media, paid media, search engine optimization (SEO), and establishing and operating channels for social and paid marketing campaigns. This role oversees the entire service lifecycle, from planning and implementation to ongoing operations and optimization, to ensure seamless delivery of these critical services across Pfizer's business units and markets. The Social, Search and Channel Enablement Services Lead plays a pivotal role in Pfizer's pursuit of breakthroughs by enabling effective digital marketing strategies that drive patient engagement and commercial success.

Role Responsibilities:

- Lead a cross-functional team comprising Service Owners, Delivery Leads, and Technical Services Leads specifically dedicated to social media, paid media, search, SEO, and channel enablement services.
- Lead the delivery of ex-US paid media campaigns in alignment with global paid media strategies
- Collaborate with stakeholders to understand business requirements and develop service strategies aligned with Pfizer's digital marketing objectives.
- Oversee the planning, establishment, and continuous improvement of social, paid, search, SEO, and channel enablement services, adhering to service design principles and industry best practices.
- Manage the service lifecycle, from requirements gathering and implementation to ongoing operations, performance monitoring, and optimization.
- Ensure seamless coordination and collaboration between Service Owners, Delivery Leads, and Technical Services Leads within the dedicated team.
- Develop and implement service level agreements (SLAs), key performance indicators (KPIs), and service metrics to measure and monitor service performance.
- Conduct regular service reviews and assessments, identifying areas for improvement and implementing continuous service improvement initiatives.
- Manage service portfolios, prioritize service requests, and allocate resources effectively within the dedicated team.
- Collaborate with cross-functional teams, vendors, and partners to ensure successful service delivery and integration with Pfizer's digital marketing strategies and platforms.
- Provide leadership, guidance, and mentorship to the dedicated team, fostering a culture of continuous improvement, innovation, and customer-centric service delivery.
- Ensure compliance with relevant regulations, security protocols, and industry best practices across all services delivered by the dedicated team.
- Stay up-to-date with emerging trends, technologies, and best practices in social media, search, SEO, and channel enablement, and drive the adoption of new strategies and solutions as appropriate.

Qualifications:

- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
- Proven experience in leading cross-functional teams and managing digital marketing services, particularly in the areas of social media, search, SEO, and channel enablement.
- Strong understanding of service management principles, methodologies, and frameworks.
- Proficient in developing and implementing service level agreements, KPIs, and performance metrics.
- Excellent analytical, problem-solving, and decision-making skills.
- Experience with process improvement, change management, and stakeholder management.
- Strong understanding of digital marketing strategies, platforms, and technologies.
- Familiarity with agile methodologies and project management practices.
- Excellent leadership, communication, and collaboration skills.
- Ability to effectively manage resources, prioritize tasks, and meet deadlines

Work Location Assignment: Flexible

Purpose

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation

Equal Employment Opportunity

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to


  • Regional Search

    7 days ago


    Waltham on the Wolds, United Kingdom MARS Full time

    Reporting into the SDL DIrector, the Search & Content Manager is responsible to define/design/deliver the Food search & content strategy, playing a critical role in delivering the e-comm channel growth targets & delivering the IVCP ambition for e-comm channel expansion. The search & content manager must define what is required to win in the channel on search...

  • Social Media Lead

    6 days ago


    Henley on Thames, Oxfordshire, United Kingdom ENGINEERINGUK Full time

    We're looking for a highly skilled Social Media Lead to join our Growth & Engagement Marketing team. As a key member of this team, you'll create and manage an innovative paid social media strategy that complements our marketing funnel approach, builds on best practices, increases brand awareness, and drives engagement with key audiences.About the TeamOur...


  • Henley on Thames, Oxfordshire, United Kingdom Headliners Recruitment Full time £35,000 - £40,000

    Job Summary:Luxury retail brand Headliners Recruitment is seeking a Social Media Content Lead to amplify their message and grow online presence. As a key member of the marketing team, you will be responsible for leading social media efforts across all platforms.About the Company:Headliners Recruitment is a dynamic marketing team dedicated to helping luxury...


  • Sunbury-on-Thames, United Kingdom French Selection UK Full time

    FRENCH SELECTION UK **Channel Marketing Etail Co-Ordinator** Channel Marketing, Etail, marketing, EU5, Amazon, Ebay, brand management, account management, customer service, Fluent in Spanish / French / Italian / German **Salary: up to £29,000 pa ( DOE) plus bonus** **Location: : Sunbury, Middlesex** At commutable distance from: Surrey, Addlestone,...

  • Social Media Lead

    2 weeks ago


    Kingston upon Thames, Greater London, United Kingdom Tbwa ChiatDay Inc Full time

    Job DescriptionWe are seeking a skilled Social Media Lead to join our team in Kingston, England. As a key member of our Digital Marketing, Media and Commerce team, you will be responsible for leading and supporting a team of UK and European based Social Media Managers and Content Creators.About the Role:Lead SMM implementation across multiple brands,...


  • Henley on Thames, Oxfordshire, United Kingdom Headliners Recruitment Full time

    We are looking for a talented Social Media Manager to join our client's dynamic Marketing team and lead their social media efforts across all platforms.The successful candidate will be responsible for developing and implementing a comprehensive social media strategy that aligns with the brand's overall marketing objectives.This includes creating and...


  • Newark on Trent, Nottinghamshire, United Kingdom M Group Services Limited TA Avonline Network Services Limited Full time

    About this Job: M Group Services Limited T/A Avonline Network Services Limited is recruiting for a Pre-Enablement Team Lead to join their team in South West (Devon). This is a challenging and rewarding role that requires a skilled individual with experience in the telecoms industry. As a Pre-Enablement Team Lead, you will be responsible for managing the...


  • Staines-upon-Thames, United Kingdom IFS Full time

    **Company Description** IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...


  • Stoke-on-Trent, United Kingdom bet365 Full time

    As a Social Media Editor you will be responsible for maintaining the Company’s Danish Social Media channels from our office based in Stoke-on-Trent. The successful applicant will be creative, highly motivated, positive and have excellent written and verbal communication skills. Sound knowledge of Social Media platforms and sport is essential. You will be...


  • Kingston upon Thames, Greater London, United Kingdom Adult Social Care Full time

    Job SummaryThis Senior Social Services Manager position is an ideal opportunity for experienced social workers looking to make a real difference in the lives of vulnerable children and families in Kingston.ResponsibilitiesLead complex safeguarding investigations and assessmentsDevelop and implement effective care plans, ensuring the best possible outcomes...


  • Henley on Thames, Oxfordshire, United Kingdom Headliners Recruitment Full time

    Headliners Recruitment is seeking a Luxury Retail Brand Social Media Lead to join their marketing team. As a key member of the team, you'll be responsible for developing and executing social media strategies that drive business results.The ideal candidate will have experience in creating and implementing social media campaigns, managing budgets, and...


  • Henley-on-Thames, United Kingdom E Personnel Recruitment Full time

    A fast-growing British luxury brand that is looking to strengthen its marketing team by adding a Channel Marketing Manager. This is a unique opportunity to be an integral part of a fast-growing business with a strong identity and to make a considerable contribution.We are looking for an individual who has experience in premium retail marketing with a spark...


  • Kingston upon Thames, Greater London, United Kingdom Robertson & Sumner Ltd Full time

    Robertson & Sumner Ltd is seeking a Channel Sales Manager to own the territory and drive growth in technology sales. The successful candidate will have a strong background in channel or product account management, with experience in complex quoting, forecasting, and pipeline management.The Channel Sales Manager will work closely with the internal Sales...


  • Stoke-on-Trent, United Kingdom Drip Social Full time

    **Company description** We are small creative content agency servicing the food industry. We offer Photography, Videography and Social Media Marketing to businesses across the country. We have a fun, chilled and hardworking environment which encourages creativity and innovation to help the business grow. **Job description** - Creating social media strategy...


  • Walton-on-Thames, United Kingdom PA Housing Full time

    **So what’s the role all about?** As a Repairs Advisor, you be an excellent first point of contact for our customers reporting repair related enquiries. You will also be dealing with maintenance related enquiries through a range of channels ensuring the highest levels of customer service and a first line resolution is achieved. This role can offer hybrid...


  • Staines-upon-Thames, United Kingdom Novuna Full time

    Do you have a passion for work where you can grow, develop and make a difference? Interested in joining a global finance company? Are you looking for something varied, challenging, and international? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? Trading under the brands of Mitsubishi HC Capital UK in the UK and...

  • Biopharma Quality Lead

    6 months ago


    Walton-on-Thames, United Kingdom Pfizer Full time

    Biopharma Quality enables the Commercial Business and Biopharma Operations to innovate and operate at lightspeed by providing consultancy, risk-based controls and oversight to embed quality in user-centric, end-to-end business processes. The BQ organization provides Quality Consulting and Quality Oversight to over 20,000 commercial colleagues across...

  • Support Worker

    7 days ago


    Walton-on-Thames, United Kingdom Social Staffing Full time

    Social Staffing are urgently recruiting support workers on a full time basis based in and around **Walton on Thames, Surrey** Benefits include - Full PPE provided - Excellent on-going training from day one and throughout your career. - Guaranteed hours - Immediate Start An excellent opportunity to work with an amazing company with a great reputation in...

  • Repairs Manager

    5 days ago


    Walton-on-Thames, United Kingdom Howells Solutions Full time

    **Repairs Manager - Social Housing** **45-50k - Permanent** **Based in Surrey** Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Repairs Manager to join their team based in Surrey. The key function of this role is to manage the team of Supervisors and trades deliveringthe repairs service,...

  • Paid Search Manager

    2 months ago


    Saint Annes on the Sea, United Kingdom Digital Gurus Full time

    Job Description Paid Search Manager – Permanent (Hybrid) - based in Lytham St Annes Salary up to £45k – Great opportunity to work for an exciting brand! A great opportunity to work for a successful Retailer, joining their ecommerce team as a PPC Manager.. Reporting into the Digital Marketing Manager, overseeing daily management and ongoing...