Sales Specialist

Job Description

Department: Optident Internal Sales

Reports To: Internal Sales Team Manager

Location: Ilkley (Hybrid) - 1 day per week from the office

Job Responsibilities:
The role holder will be expected to be responsible for the following:

- Provide excellent customer service to each and every customer with prompt follow up action where necessary
- Upsell and cross sell in order to achieve/exceed your personal sales target each month
- Achieve a high level of accuracy when processing orders
- To process enquiries efficiently within the turnaround time scales provided by the company
- To be aware of all products/current offers
- To be able to use the Live chat facility
- To ensure all contact with customers are accurately recorded on our database
- To adhere to Company policies, procedures and standards within the workplace
- Be an enthusiastic, positive team player who thrives in a friendly, helpful and fun team
- Job Skills & Experience Required:

- To succeed in this role, you’ll need the following:

- Skill & Experience:

- Working knowledge of Microsoft Excel/Word and databases
- Good objection handling skills
- Excellent communication skills
- Excellent telephone manner in order to gain rapport with our customers
- Ability to work on own initiative as well as part of a team
- Work well under pressure and enjoy a challenge
- Hit your monthly target and team target
- Person Specification:

- We believe the type of person best suited to this role will be:

- Enthusiasm, flexibility and attention to detail
- Reliability and a desire to “go the extra mile”
- Our benefits include:

- A competitive salary
- 25 days holiday a year, with ability to buy up to 5 days holiday each year
- Life Insurance
- Cycle to Work scheme
- Subsidised gym membership
- Access to Health & Wellbeing Apps
- Employee discounts
- A hybrid, flexible working culture

About Henry Schein:

- It was 90 years ago when Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York,nearly30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners._
- Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than1 million customers in 32 countries or territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes._
- We invite you to join our nearly 22,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work._
- No matter the role you are seeking, we encourage you to come and be a part of a team that makes the world a healthier place._

Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.