Administrative Officer
2 weeks ago
**Details**:
**Reference number**:
- 295030**Salary**:
- £25,344- Pro-rata salary for job share- A Civil Service Pension with an average employer contribution of 27%**Job grade**:
- Administrative Officer**Contract type**:
- Permanent**Business area**:
- Surveillance and Laboratory Services**Type of role**:
- Administration / Corporate Support
- Science**Working pattern**:
- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:
- 1Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- New Haw, South East England, KT15 3NBAbout the job
**Job summary**:
The Animal and Plant Health Agency (APHA) is an executive agency of the Department for Environment, Food & Rural Affairs, and works on behalf of the Scottish Government and Welsh Government. Our diverse teams of over 2,000 skilled and committed professionals come together to provide research, advice and support to UK Government for safeguarding animal, public and plant health for benefit of the environment and economy.
The role of administrative officer is to support the scientific staff in the Surveillance and Laboratory Services Department (SLSD) at Weybridge.
**Job description**:
The SLSD admin team’s focus is on delivering an efficient and high-quality service to customers. SLSD provides an animal disease testing service to a national and international customer base. This testing can be for diagnostic, international trade, surveillance or project purposes.
Your responsibilities may include, but won’t be limited to:
- Answering telephone enquiries from customers politely, accurately and concisely using computer-based telephony system.
- Producing test reports using computer based systems.
- Accurate filing of test submission paperwork.
- Supporting Sample Reception team with registration of sample submissions on adhoc occasions.
- Monitoring stationary stocks and reordering if necessary.
- General use of Microsoft Word and Excel for supporting tasks.
- Compliance with all relevant safety procedures and reporting incidents and near misses.
- Responding to animal disease outbreaks which may involve working weekends and shifts.
- Participating in all the necessary training to allow you to perform your role correctly and safely.
**Person specification**:
- Staff may be required to work rostered on-call duties, weekends, Bank Holidays and occasional evenings if and when the need arises, e.g., in response to a disease outbreak. APHA Management reserves the right to change overtime patterns to meet requirements. You may be eligible for overtime payments and where overtime is approved you will receive appropriate payment.**Behaviours**:
We'll assess you against these behaviours during the selection process:
- Working Together
- Communicating and Influencing
- Delivering at Pace
- Managing a Quality Service
**Benefits**:
- Alongside your salary of £25,344, Animal and Plant Health Agency contributes £6,842 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- In return for your dedication, we will support your ongoing personal development through appropriate training. Inclusion, support and the development of our people matter to us. We aim to support the career and personal wellbeing of everyone in APHA. Our benefits include generous annual leave of 25 days (rising one day per year up to 30 days after 5 years), flexible working, a contributory pension, staff bonuses and recognition, salary sacrifice benefit options, and an employee discount scheme.Things you need to know
**Selection process details**:
- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.**Application Process**
**Sift**
Sift and interview dates as well as the interview location to be confirmed.
**Interview**
**Location**
**Reserve List**
A reserve list may be held for a period of 12 months from which further appointments can be made.
**Salary**
New entrants are expected to start on the minimum of the pay band.
**Visa Sponsorship Statement**
Please take note that Defra does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
**Reasonable Adjustment**
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
**Accessibility**
**Criminal Record Check**
If successful and transferring from another Government Department, a criminal record check may be carried out.
**Internal Fraud Database Check**
**Full Time Only**
**Higher Security Clearance**
**Childcare Vouchers**
Feedback will only be provided if you attend an interview or assessment.**Security**:
- See our vetting charter (opens in a new window).- People working with government assets must complete baseline personne
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