Cash Applications Specialist

6 months ago

Colchester, United Kingdom Informa Global Support Full time

Company Description
**Informa** is a leading international events, intelligence and scholarly research group.

We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Informa’s divisions include:
**Informa Connect**, a specialist in content-driven events and digital communities that allow professionals to meet, connect, learn and share knowledge.

**Informa Markets**, creating platforms for international markets to trade, innovate and grow. Through over 500 leading brands, our exhibitions, specialist digital content and data solutions allow customers operating in specialist markets to meet and trade, and for their businesses and markets to thrive.

**Informa Tech**, a division bringing specialism in technology. We aim to inspire the global technology community to design, build and run a better digital world through research, media, training and events that inform, educate and connect businesses and professionals working in technology.

**Global Support** is Informa's sixth division, with major hubs in the United Kingdom, United States, Hong Kong and Singapore as well as several smaller locations. As the team behind the teams, Global Support colleagues provide shared, efficient business services and function-specific expertise to each of Informa's operating divisions, enabling our commercial teams to focus on their markets and customers.

**Job Description**:
The purpose of this role is to ensure the timely and accurate allocation of monies to customer accounts.

This role requires excellent communication, meticulous attention to detail and practical skills

You must ensure that all company policies are adhered to. You must also ensure that duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.

Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties.

The Cash Applications Specialist is expected to assume the following key responsibilities plus any other reasonable duties as required:

- Process bank statements and update matching rules within the system when applicable
- Input and process daily cash receipts from statements, cheques and credit cards
- Performing standard cash allocations
- Reconcile associated General Ledger
- Reconcile SAP, bank postings and MCAS daily where appropriate
- Action refund payments by appropriate method
- Prepare bank reconciliations for all bank accounts controlled by the SSC
- Investigation and resolution of all reconciling items identified in the reconciliation process
- Prepare reconciliations for all credit card and petty cash balance sheet accounts where applicable
- Prepare reporting on cash movements to assist cash-flow analysis where applicable
- Preliminary Investigation and resolution of unidentified and unapplied payments
- Allocation of such unallocated payments to appropriate systems
- Allocation and reconciliation of funds pertaining to Agent Order Files (SSC Specific)
- Liaison with internal and external customers
- Resolution of queries from both internal and external customers
- Preparation of reporting credit balances (SSC Specific)
- General duty of care to colleagues
- Work collaboratively across teams/businesses
- Act as a role model to others
- Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)

**Qualifications**:
**Skills & Abilities**
- Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
- Proficient skills in Excel, Word and Outlook are essential
- Remain approachable under pressure
- Knowledge and ability to use relevant internal systems
- Act with integrity, tact and diplomacy
- Work as part of a team
- Ability to complete a variety of related tasks
- Pro-actively solve problems
- Excellent Customer Service skills
- Good time management skills
- Ability to be flexible within role
- Excellent oral and written communication skills

**Knowledge & Qualifications**
- Good knowledge and understanding of Cash Applications processes within specific area of expertise:

- Queries & Allocations
- Cash Processing and Reconciliations
- Best practice in Cash Operations
- A thorough knowledge of SAP system preferable

Additional Information
**Why work at Informa?**

**Our benefits include**:

- Tailored development opportunities and on-demand access to thousands of courses on LinkedIn
- Balance time in the office with time working remotely, feeling fully supported

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