Mail Administrators

1The post will operate the following days and hours on a rotational basis:
**Week 1** - Monday and Tuesday 0730 to 1430 hours, 30 min break. Wednesday 0730 to 1500 hours, 30 min break.

**Week 2** - Thursday and Friday 0730 to 1430 hours, 30 min break. Saturday 0830 to 1230, no break.

To ensure the effective and efficient management of all mail items for the establishment in line with SPS Policy and Standard Operating Procedures. To also provide general administration duties for the establishment.
- Responsibilities- 1- To attend the front of house area in order to collect all mail delivered to the establishment and transport all mail from front of house to the Designated Secure Area.- 1- Correctly identify all mail into relevant categories ie Prisoner Confidential Correspondence/General Correspondence together with damaged mail items and complete relevant inventory sheets as per Standard Operation Procedures.- 1- Conduct Secondary Assurance screening of all mail through x-ray machine and contact the relevant nominated Manager to request Secondary Assurance Check before any mail issued.- 1- To ensure compliance with the current GMA on Prisoner Correspondence and associated Prison Rules. Also maintaining accurate records for all mail process as per Standard Operating Procedures.- 1- To assist in the training of relief staff, including those who work on a Saturday to fully cover the mail administration duties and keep them up to date with changes in policy and procedures.- 1- To carry out general administration duties and cover, as directed by the First Line Manager.**Person Specification**- Qualification Requirements- 1- Minimum of two National 5 (or equivalent) qualifications, including English, Arithmetic/Mathematics or relevant experience gained in a similar role and/or environment. **Essential**
- Knowledge, Skills and Experience Requirements- 1- Demonstrate good communication skills, evidencing specifically what type and how used. **Essential**
- 1- Ability of prioritising workloads and attention to detail, whilst working to departmental deadlines. Outlining specific examples. **Essential**
- 1- Competent in the use of MS Office Packages (including Microsoft Outlook, Word and Excel). Outlining specific examples.** Essential**
- 1- Awareness of GDPR and the requirement for confidentiality in line with SPS Guidelines. Outlining specific examples. **Desirable**
- Behaviour Requirements- 1- Listen & Communicate- 1- Relationships & Collaboration- 1- Plan & Organise- Selection method 1 1- Interview