Head of Digital

3 weeks ago


Kettering, United Kingdom North Northamptonshire Council Full time

About the role
**Head of Digital**

**SM1 - £53,609 - £65,492 per annum. 37 hours per week.**

North Northamptonshire is currently on an exciting journey to Transforms its infrastructure and services for its citizens in county. As part of this, we are looking for an experienced Head of IT Digital(product) to Join our growing Technology Digital and Data Service. This is the perfect time to join as we build on our digital Journey and strategy with our colleagues and partners to create brilliant and modernised services, platforms and infrastructure; and to make the best out of our investments in our technology and teams.

You will also need to be familiar with working on large transformational projects, showing a deep understanding of user centred design, product principles, practices, and methods. Being an expert in understanding new business environments, critical success factors and organisational culture.

What will you be doing?
- Building on the Digital strategy for North Northamptonshire, working collaboratively with the team and other senior leaders.
- Providing leadership in defining and shaping digital transformation projects, by developing a credible delivery roadmap, establishing an agile and sustainable delivery model, and securing the agreement to prioritisation from senior managers in service departments.
- Influencing and leading a multidisciplinary Digital function, including our websites, product management, business analysis, User research, UX design, content design and service design
- Leading Digital product development across a range of critical services, giving strategic direction and coaching senior leaders in product thinking.
- Work closely with Digital partners and colleagues across the organisation, providing strategic oversight of work as well as line management and career development.

About you
- Deep understanding of Digital product principles, practices, and methods
- Knowledge of modern technology, including cloud technology, architecture, agile delivery methods and software practices
- A deep understanding of user-centred design and service design
- A deep applied knowledge of agile ways of working
- Experience of working across multiple channels (some or all of digital content, digital tools, assisted digital, webchat, phone, face to face)
- Significant experience of line management and people development
- A deep understanding of digital approaches and selection where necessary e.g. buy, build or rent
- Deep knowledge of infrastructure concepts, protocols and standards, including Active Directory, group policies, various hosting options, SSL, SAN, business continuity and disaster recovery
- High level of management skills, with emphasis on technical design, implementation and interpersonal skills
- Expert in understanding the business environment of the organisation and closely associated organisations and the organisation’s technical platforms
- Expert in understanding the functional structure of businesses and other organisations; their mission, objectives, strategies, and critical success factors. Knowledge and understanding of organisational culture
- Knowledge of relevant current and emerging legislation pertaining to the Government/ Public Sector IT e.g. Data Protection Act, Freedom of Information Act, Brexit
- Experience managing large budgets, projects and teams
- Experience with managing technology suppliers and partners
- Experience managing and navigating complex landscapes and relationships
- Experience of developing services that takes account of the needs of diverse users

About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.

Our priorities are:

- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services

Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

**Your differences make us different - Achieve Together.**
- We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete._

Our benefits
We offer:

- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (27 days, rising to 32 days) an



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