HR Services Officer

2 weeks ago


Derbyshire, United Kingdom Service Care Solutions - Criminal Justice Full time

Service Care Solutions are looking for a HR Services Officer on a 6-Month contract within the Derbyshire Police.

**Location**: Derbyshire

**Job Role/Purpose**:
To deliver a customer focused effective and efficient HR transactional and administrative service to the regional forces. Contribute to a flexible and resilient service by developing proficiency in multiple disciplines within the HR Shared Service Centre (SHRSC).
- Provide an effective, quality transaction service across the areas of recruitment, training, and post-employment as required.
- Contribute to a flexible and resilient service by developing proficiency in multiple disciplines within the transaction service centre.
- Provide 1st line HR advice, manage, and resolve customer enquiries and requests for service support in line with the relevant Force policies.
- Contribute to reports and statistics through maintenance of accurate information and data records.
- Take personal responsibility for prioritising workloads in accordance with agreed deadlines and delivery standards.
- Prepare, collate, and record information across HR, ensuring accuracy and integrity of data within all areas of responsibility.
- Contribute to the process of continuous development within HRSSC.
- Contribute to the effective running of the HRSSC by carrying out ad hoc or rostered team tasks as required.
- Attend career and job events as and when required this would be occasional evening and weekends.

**Skills and Work Experience**:

- Experience in HR Processes and giving generalist advice on recruitment, training, employee relations or post-employment matters.
- GCSE English Language Grade C/4 or above or equivalent level qualification, or demonstrable previous experience in preparing written correspondence and communicating with internal and external customers in writing.
- Experience of providing excellent customer service to include dealing directly with customers over the phone and face to face.
- Experience in using computerised databases.
- Experience in dealing with confidential matters.
- Good team worker.

**Desirable**:

- Certificate in Personnel Practice, or equivalent qualification.


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