Support Worker

1 month ago

Slough, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004544
- Date posted
- 28/02/2023
- Application closing date
- 26/03/2023
- Location
- Slough
- Salary
- 20,592.00
- Package
- Pension schemes, Staff discounts, healthcare and career progression.
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Blank
- **Support Worker**:

Job description
We’re looking for a kind, compassionate and resilient Support Worker to join our service in Slough

£20,592.00 per annum with average potential earnings of over £22,650* per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and career progression.
*Potential average earnings _are a culmination of base salary of £23,019.36/£20,592 and colleagues working average of 17 additional hours overtime in own or other services per month_**_*_**
-Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

As a Support Worker, you will be expected to enable and support vulnerable individuals with complex needs to address this while maintaining their tenancy with the long-term goal of living in an independent setting by providing flexible and individually tailored support package. Working with excluded and hard to reach customers can be challenging however, with intensive support this challenge can be broken. You will need to be able to engage our customers in a non-judgmental way. You will also be responsible for dealing with emergencies that may arise during your shift whilst remaining calm and using initiative then writing up incident reports amongst other administrative tasks.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

**What you’ll do**:

- Work proactively with Slough Hostel team to handle the service caseload and support an effective team approach to meeting each customer’s identified needs.
- Motivate the team and champion a positive local culture within the service.
- Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
- Deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks, such a facilitating group activity
- Support customers to undertake domestic tasks, including practical assistance to ensure a high-quality living environment that promotes customers’ dignity, respect and allows customers to feel safe and welcome in their own home.
- Participate in support planning, risk management and assessment of needs in line with support planning.


**About you**:

Personal Attributes:

- Enjoys social interaction and the company of others, networks in local business community.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
- Is highly motivated and a self-starter.
- Enjoys managing and motivating others.
- Has a practical and logical mind and is naturally well organised.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is passionate and enthusiastic about his/her career and job experiences.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.

**What you will bring**:
**Essential**:

- Has relevant sector work experience
- NVQ Level 3 in Health and Social Care or equivalent

**Desirable**:

- Other relevant professional memberships and/or specialist qualifications

**About** us**:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
- We reserve the right to

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