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Support Worker

4 months ago

Slough, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004759
- Date posted
- 26/05/2023
- Application closing date
- 23/06/2023
- Location
- Slough
- Salary
- £22,672.00
- Package
- 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time, Permanent
- **Support Worker**:

Job description
- We’re looking for a kind, compassionate and resilient
**Support Worker** to join our
**Mental Health** service in
**Slough.**

**£22,672.00** per annum, working
**40 hours** per week.
_Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression._
Want to feel like you’re part of one team? You’ll feel at home here.
- Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

- Specific details about the service and team. If individual care role - details about the person.

- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
- **What you’ll do**:

Hope House - provides support for 16 customers overall, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).

- Hope House - Support hours 24 hours 7 days per week (with sleep
- ins).

- Doddsfield Rd - Floating support (during working hours)

- Team - 1X Contract Manager, 1X Team Leader, 3.2 Support Worker.

- Current Vacancy

- We are recruiting - 1x Team Leader/Support Worker who will be allocated to work with supporting staff/customers (Floating Support iminium case load).

- This role will suit a support worker looking to develop within a Team Leader Role. We are a small team; a lot can be learned based on structure in place. Team Leader will work closely with Contract Manager, supporting with customers assessment, day to day running of the team and other operational expectations within a Team Leader Role. Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.

- This is a great opportunity for a Support Worker or Senior Support Worker wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead’s Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

**About you**:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic