Technical Support Advisor
4 weeks ago
An exciting opportunity has arisen for a dynamic Technical Support Advisor to join one of the UK’s leading ecommerce service providers.
**About Bluepark**:
Since 2006, we been developing online shop solutions for a wide variety of retail and B2B customers, from startups to multi-million pound businesses. We have established relationships with a number of industry partners, such as PayPal and eBay. We pride ourselves on our exceptional and acclaimed customer support.
**About the Position**:
We are looking for a friendly, articulate and professional individual to join our team, able to engage with a diverse group of customers spanning many industries, providing both pre-sales and after-sales support.
You will have a sound understanding of ecommerce, along with the fundamental aspects of web design and development, including associated technologies such as HTML and CSS.
**You will be**:
- Friendly, patient and approachable
- Articulate with a professional manner
- Motivated and enthusiastic with the ability to show initiative
- Able to pick up and learn new technologies, such as Bluepark's software
- Able to communicate this knowledge to customers in a relateable way
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£26,000.00 per year
**Benefits**:
- Casual dress
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Witney OX28 4GE: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- A-Level or equivalent (preferred)
Work Location: One location
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