Technical Service Specialist

2 months ago


Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time
About Abbott

Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health conditions. Abbott's life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the diagnostics industry through the company's commitment to improving patient care and lowering overall costs.

Our technical service team is currently recruiting for a Technical Service

Specialist to support Wolverhampton and Birmingham

WHAT YOU'LL DO

The Technical Service Specialist is responsible for providing support to our customer base, you will be responsible for handling installations and deinstallations, repairs, instrument hardware or software upgrades and providing basic training to customers and Abbott Ambassadors.

  • Schedule and perform planned maintenance (PM) activities
  • Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations
  • Conduct / assist with installation of instruments, AbbottLink, and automation and deinstallations
  • Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation
  • Assist with customer business reviews
  • Schedule, perform and document hardware and software updates (TSBs)
  • Deliver basic customer operator introductory trainings post install or post hardware or software upgrade
  • Perform basic technical coaching and training to other Technical Service Specialists

EDUCATION AND EXPERIENCE YOU'LL BRING

Required

  • Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
  • Proven track record in a similar position, supported by management and customer references
  • Successful engagement with customers, specifically key stakeholders and lab staff.
  • Excellent product and industry knowledge
  • Excellent experience and process skills of the business functions service delivery.
  • Excellent communication skills
  • Ability to identify and drive resolution of issues
  • Technical expert for product line responsibility
  • Coaching and training skills
  • Excellent experience in use of analytical tools and software

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career.

As you'd expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.



  • Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time

    Find your passion in life, and do work that matters. Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the...


  • Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time

    Abbott is about the power of health. For more than 130 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of...


  • Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time

    Statistician, Technical Services DepartmentAbbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of...


  • Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time

    Statistician, Technical Services Department (Ideal Graduate Opportunity)We currently have an exciting opportunity for a Statistician to join our Technical Operations Statistics team, an ideal role for a recent graduate. The role comprises of providing statistical support for the operations/manufacturing departments across the Abbott Diabetes Care (ADC)...


  • Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.The...


  • Witney, Oxfordshire, United Kingdom West Oxfordshire District Council Full time

    Publica is seeking an experienced Senior Electoral Services Officer to join our team and assist West Oxfordshire District Council in ensuring the smooth running of elections, election registration, and associated activities. The successful candidate will have the technical skills and abilities necessary to implement the requirements of the Elections Act 2022...


  • Witney, Oxfordshire, United Kingdom Kemp Recruitment Limited Full time

    Workshop Manager Basic Salary: £32,000 - OTE £35,000 Working Hours: Full Time - Monday - Friday Location: Witney, Oxford Our client is looking to recruit an experienced Workshop Manager to oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting the Service Technician's Responsibilities of a...

  • Statistician I

    4 weeks ago


    Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time

    Bring your passion, ideas, and purpose to life in a company that can help you shape your career as you shape the future of healthcare.Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving...


  • Witney, Oxfordshire, United Kingdom Abbott Full time

    Bring your passion, ideas, and purpose to life in a company that can help you shape your career as you shape the future of healthcare. Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more.With a diverse, global network serving...


  • Witney, Oxfordshire, United Kingdom Kemp Recruitment Limited Full time

    Title: Parts Advisor Salary: Up to £35,000 Location: Witney About your new company: A leading organisation within the Agricultural Industry is seeking an experienced Parts Advisor to join their team on a full-time permanent basis. About your new Parts Advisor role: Responsible for the selling of Parts across their equipment range Responsible for maintaining...


  • Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time

    Bring your passion, ideas and purpose to life in a company that can truly help you achieve your full potential.Known globally for the development of revolutionary technologies, Abbott Diabetes Care designs, develops and manufactures glucose monitoring systems for use in both home and hospital settings. Abbott has been around for 135+ years, developing...

  • Senior Statistician

    1 week ago


    Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time

    Senior Statistician, Technical Services DepartmentWe currently have an exciting opportunity for a Senior Statistician to join our Technical Operations Statistics team, an ideal team leadership role. The role comprises of providing team leadership and statistical expertise for the operations/manufacturing departments across the Abbott Diabetes Care (ADC)...


  • Witney, Oxfordshire, United Kingdom Marks and Spencer Full time

    SummaryCafe Customer AssistantAll the detailsWork Pattern: Monday Tuesday Thursday Saturday Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver best in town' standards ...

  • Quality Engineer 1

    2 months ago


    Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time

    Bring your passion, ideas and purpose to life in a company that can truly help you achieve your full potential. Known globally for the development of revolutionary technologies, Abbott Diabetes Care designs, develops and manufactures glucose monitoring systems for use in both home and hospital settings. Abbott has been around for 135+ years, developing...

  • Customer Assistant

    24 hours ago


    Witney, Oxfordshire, United Kingdom Marks and Spencer Full time

    All the detailsWork PatternWeek 1Monday: 07:00-15:00Tuesday: 11:00-19:00Wednesday: 07:00-15:00Thursday: 07:00-15:00Saturday: 11:00-19:00 Week 2Monday: 07:00-15:00Tuesday: 11:00-19:00Wednesday: 07:00-15:00Thursday: 07:00-15:00Friday: 07:00-15:00 Purpose To deliver a great shopping experience for their customers, putting customers before task every time ...

  • Customer Assistant

    24 hours ago


    Witney, Oxfordshire, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern Week 1Monday: 11:00-19:00Tuesday: 11:00-19:00Friday: 07:00-15:00Week 2Monday: 11:00-19:00Tuesday: 07:00-15:00Saturday: 11:00-19:00 Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude ...

  • Production Engineer

    1 month ago


    Witney, United Kingdom Rise Technical Recruitment Limited Full time

    Production Engineer Workshop Based, Commutebale from Witney, Abingdon, Oxford Salary Discussed at Interview +Technical Training + 25 Days Holiday + Health Care + Private Pension (5%) Workshop based, Commutable from Are you from a production background, and looking to take the next step in tour career into a role offering lots of technical training on a...

  • Technical Buyer

    1 week ago


    Witney, United Kingdom MGI Engineering Limited Full time

    MGI Engineering Ltd is looking for a Buyer and Procurement Coordinator to join our highly skilled team to deliver cutting-edge solutions in the aerospace, automotive, motorsport and UAV sectors. MGI Engineering is accelerating the creation of technologies towards a net carbon zero future. Founded in 2003, MGI Engineering has a 25+ permanent full-time...


  • Witney, United Kingdom Vibe Recruit Full time

    Service / Engineering CoordinatorDue to additional customer demand, a manufacturer of specialist equipment based in Witney require a Service/Engineering Coordinator.The company have an experienced team covering the UK and a customer base throughout the UK, Europe and Africa.You will be part of a small but skilled team, who focus on product quality and...


  • Witney, United Kingdom Vibe Recruit Full time

    Service / Engineering Coordinator Due to additional customer demand, a manufacturer of specialist equipment based in Witney require a Service/Engineering Coordinator. The company have an experienced team covering the UK and a customer base throughout the UK, Europe and Africa. You will be part of a small but skilled team, who focus on product quality and...


  • Witney, United Kingdom Vibe Recruit Full time

    Job Title: - Engineering / Service Coordinator- Contract Type: - Permanent- Location: - Witney- Industry: - Engineering- Reference: - GPSC26424_1714116946- Contact Name: - Graeme Passau- - Job Published: - 26 April 2024 Job Description **Service / Engineering Coordinator** Due to additional customer demand, a manufacturer of specialist equipment based in...


  • Witney, United Kingdom Vibe Recruit Full time

    Job Title: - Engineering / Service Coordinator- Contract Type: - Permanent- Location: - Witney- Industry: - Engineering- Reference: - GPSC28224_1709139542- Contact Name: - Graeme Passau- - Job Published: - 28 February 2024 Job Description **Service / Engineering Coordinator** Due to additional customer demand, a manufacturer of specialist equipment based...


  • Witney, United Kingdom Vibe Recruit Full time

    Service / Engineering CoordinatorDue to additional customer demand, a manufacturer of specialist equipment based in Witney require a Service/Engineering Coordinator.The company have an experienced team covering the UK and a customer base throughout the UK, Europe and Africa.You will be part of a small but skilled team, who focus on product quality and...


  • Witney, United Kingdom Rise Technical Recruitment Limited Full time

    **Graduate Design Engineer (CAD)** Witney - Commutable from Oxford, Abingdon, Bicester, Didcot, Oxfordshire **£29,000 - £35,000 + Ongoing Training, Progression, Excellent benefits** Do you have a degree in Mechanical/Electrical engineering or product design? Are you confident using CAD software? An excellent opportunity for a graduate engineer looking to...


  • Witney, United Kingdom Rise Technical Recruitment Limited Full time

    **Embedded Software Engineer On-Site - Witney Competitive Salary + 25 days Holiday + Health care + Pension** This is a fantastic opportunity to join a respected and expanding company that offers extensive training and progression, a lucrative package and a great company culture. This company has been established for over a century, it's a world leading...


  • Witney, United Kingdom CareerBliss Full time

    We are recruiting a Technical Sales Advisor for our client, a major innovator and manufacturer based in Witney.You will be responsible for handling technical sales enquiries including specifying products, providing quotes, maximising sales and providing a high level of customer service. You will have good technical skills or be a practical thinker with a...


  • Witney, United Kingdom Rise Technical Recruitment Limited Full time

    **Embedded Software Engineer Oxford Competitive Salary + 25 days Holiday + Health care + Pension** Are you an experienced Embedded Software Engineer, and looking to take the next step in your career into a role offering lots of development and progression? This opportunity gives you the chance to join a respected and expanding company who supply goods...


  • Witney, United Kingdom The Recruitment Group Full time

    We are recruiting a Technical Sales Advisor for our client, a major innovator and manufacturer based in Witney.You will be responsible for handling technical sales enquiries including specifying products, providing quotes, maximising sales and providing a high level of customer service. You will have good technical skills or be a practical thinker with a...


  • Witney, United Kingdom The Recruitment Group Full time

    We are recruiting a Technical Sales Advisor for our client, a major innovator and manufacturer based in Witney.You will be responsible for handling technical sales enquiries including specifying products, providing quotes, maximising sales and providing a high level of customer service. You will have good technical skills or be a practical thinker with a...


  • Witney, United Kingdom The Recruitment Group Full time

    We are recruiting a Technical Sales Advisor for our client, a major innovator and manufacturer based in Witney. You will be responsible for handling technical sales enquiries including specifying products, providing quotes, maximising sales and providing a high level of customer service. You will have good technical skills or be a practical thinker with a...


  • Witney, United Kingdom The Recruitment Group Full time

    We are recruiting a Technical Sales Advisor for our client, a major innovator and manufacturer based in Witney.You will be responsible for handling technical sales enquiries including specifying products, providing quotes, maximising sales and providing a high level of customer service. You will have good technical skills or be a practical thinker with a...


  • Witney, United Kingdom The Recruitment Group Full time

    We are recruiting a Technical Sales Advisor for our client, a major innovator and manufacturer based in Witney.Want to apply Read all the information about this position below, then hit the apply button.You will be responsible for handling technical sales enquiries including specifying products, providing quotes, maximising sales and providing a high level...


  • Witney, United Kingdom The Recruitment Group Full time

    We are recruiting a Technical Sales Advisor for our client, a major innovator and manufacturer based in Witney.Want to apply Read all the information about this position below, then hit the apply button.You will be responsible for handling technical sales enquiries including specifying products, providing quotes, maximising sales and providing a high level...


  • Witney, United Kingdom The Recruitment Group Full time

    We are recruiting a Technical Sales Advisor for our client, a major innovator and manufacturer based in Witney.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.You will be responsible for handling technical sales enquiries including specifying products, providing quotes, maximising sales and...


  • Witney, United Kingdom The Recruitment Group Full time

    We are recruiting a Technical Sales Advisor for our client, a major innovator and manufacturer based in Witney. You will be responsible for handling technical sales enquiries including specifying products, providing quotes, maximising sales and providing a high level of customer service. You will have good technical skills or be a practical thinker with a...


  • Witney, United Kingdom The Recruitment Group Full time

    We are recruiting a Technical Sales Advisor for our client, a major innovator and manufacturer based in Witney. You will be responsible for handling technical sales enquiries including specifying products, providing quotes, maximising sales and providing a high level of customer service. You will have good technical skills or be a practical thinker with a...