Receptionist/admin Support
5 days ago
Northumbria NHS Foundation Trust currently have a permanent part-time vacancy for an enthusiastic and motivated Administration/receptionist, to cover the Preassessment receptions, based at North Tyneside Hospital
Duties will include supporting the nursing staff with admin duties, booking appointments, filing, handling post and dealing with telephone enquiries.
The position is for 30 hours per week
To provide comprehensive, administrative, IT and clerical support for all staff within the Northumbria Healthcare NHS Foundation Trust, Pre-assessment Departments
To work flexibly within a team, providing support to colleagues and the multidisciplinary team and provide cover for other administrative and clerical staff when required, on a shared basis.
To present a user-friendly and accessible service for the public.
To deal with reception & telephone enquiries effectively and efficiently.
Flexibility to work and travel between offices as required, to cover clinics.
Expediting other services and delivers e.g. stock control.
To order stationery, to ensure sufficient supplies are available in the department when required.
To be aware of all Trust and service policies and procedures to ensure these are followed at all times.
To be aware of the nature of information dealt with in the NHS (particularly this department) and to work in a manner which ensure Confidentiality and Security of this information.
To participate in statutory training courses such as fire training, health and safety and training duties related to the post, as agreed with Line Manager, to ensure skills are maintained.
To collect data according to agreed procedures, to assist clinicians and managers in provision of information for statutory returns, contract and financial monitoring and service management purposes.
To provide a comprehensive administration service to support Medical and Nursing Staff.
Liaise with nursing and medical staff, medical records department and other members of the multidisciplinary team to provide a quality service to patients, families and carers.
Liaise with outpatients and GP surgeries
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