Customer Insight Analyst

1 week ago


London, United Kingdom Harnham Full time

**CUSTOMER INSIGHT ANALYST
UP TO £55,000
LONDON (HYBRID)**

**Overview**

A well-known UK fashion retailer is on a journey to become more data driven and ensuring they are becoming a more customer focused retailer. With customers behaviours changing rapidly and significantly in ecommerce it means they're looking to ensure theyhave the right person onboard to help them analyse and improve their customer experience.

**The role**

You will be responsible for:

- Working with stakeholders to deliver complex projects
- Presenting data and findings in a way to ensure the business can action results
- Producing reports and dashboards
- Using their data to deliver robust, insight and actionable reporting and analysis that leads to significant and measurable improvements to customer experience and business performance.

**The experience**

You will ideally have:

- Strong SQL experience
- Experience with one or more BI tools - i.e. Power BI, Tableau, Looker
- Experience in customer analytics within B2C
- Experience of turning complex data into insights that deliver significant business impact
- Strong communications

**The benefits**

You will receive:

- Up to £55,000 per annum
- Discounts
- Flexible working
- Health benefits
- Training

**How to apply



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