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Clerical Officer

4 months ago

Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

**Band 2**:
**Main area**
- Cellular Pathology
- **Grade**
- Band 2
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 343-5734281-FM-NP-Z-B**Site**
- Epsom Hospital
- **Town**
- Epsom
- **Salary**
- £26,696 Pro-rata pa inc HCAS (Outer)
- **Salary period**
- Yearly
- **Closing**
- 05/03/2024 23:59**Job overview**:
Pathology is a clinical support service. Medical and Scientific staff within Pathology provide diagnostic and clinical advice to surgeons and clinicians within the Trust and to General Practitioners within Merton, Sutton and the Epsom areas. The Pathology department at this Trust is one of the largest non-teaching hospitals in the country.

To provide good Clerical Assistance in support of the office manager in order to attain high standards of service delivery to patients, GPs, Consultants and their teams.

**Main duties of the job**:

- To support the Office Administrator in the operational development of the service.
- To provide efficient and high quality clerical and administrative support to the Office Administrator and other departmental members; including all medical and technical staff attached to the department.
- To be an active member of the departmental administrative and clerical team.
- To work in close co-operation with staff and other health professionals to ensure a first class service.
- To continually demonstrate a commitment to deliver a high quality service to the patients and other service users.
- Perform a variety of clerical, administrative and some basic laboratory tasks in support of the service provided by Cellular Pathology.

**Working for our organisation**:
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications and Training**:
**Essential criteria**:

- Good general education and MUST be numerate, literate with good command of spoken and written English.
- Good keyboard skills

**Desirable criteria**:

- Appropriate NVQ level 2, GCSE or equivalent in English
- Experience of Word, IPM and Pathology computer systems

**Experience**:
**Essential criteria**:

- Experience of office administration.
- Experience in medical terminology and readiness to be trained upon commencement in Histopathology terminology if the latter is lacking.
- Ability to prioritise own work

**Desirable criteria**:

- Experience of Histopathology terminology

**Knowledge and skills**:
**Essential criteria**:

- Good communication skills and telephone manner
- Ability to use own initiative and work as part of a team
- Willingness to assist other members of staff as necessary

**Desirable criteria**:

- Awareness of basic Health & Safety

**Employer certification / accreditation badges**:
**Applicant requirements**: