French and Spanish Customer Support

3 weeks ago

Manchester, United Kingdom M-TWO Full time

**Job title: French and Spanish Customer Support**

**Location: Carrington**

**Salary: £25k + company bonus and benefits**

**MUST BE FLUENT IN FRENCH, AND ADEQUATE SPANISH**

**Summary**:
Join this dynamic and growing business as a French & Spanish Customer Support Advisor for a learning journey. You'll provide proactive support to their French/Spanish Commercial Manager, ensuring exceptional service to their customers. Comprehensive training provided across departments.

**Responsibilities**
- Assist customers professionally.
- Coordinate sample production.
- Maintain effective communication.
- Process orders accurately.
- Generate necessary documents.
- Support marketing efforts.
- Resolve customer issues.
- Upsell and support sales.
- Continuous learning.
- Collaborate with departments.

**Qualifications**
- 1+ year office-based customer support experience.
- Proficiency in Microsoft Office.
- Native-level French, English fluency; Spanish preferred.
- Interest in manufacturing.
- Strong problem-solving skills.
- Excellent communication.
- Ability to thrive in a fast-paced environment.

**Benefits**
- Tailored training.
- Quarterly team lunches.
- Long-term service awards.
- Workplace pension.
- Early Friday finishes.
- Additional leave.
- Employee recognition.
- Fresh fruit daily.
- Private healthcare options.
- Free flu vaccinations.
- Cycle to work scheme.
- Social activities involvement.

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- French (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: emcustomsup5

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