Operations and Compliance Administrator

4 weeks ago


Reading, United Kingdom Page Personnel Secretarial & Business Support Full time

**Client Details**

**Customer Service Administrator, Reading**:Market leading organisation that works in an interesting space/market. A great place to work, a good mix of work hard and fun.

**Description**
- Act as the first point of contact for customer and client enquiries
- Maintaining customer records with course booking data, progress reporting and the documentation and
implementation of changes to study pathways.
- Dealing with administration around funding including ESFA
- Providing proactive support to customers, including sending reminders, contacting customers to plan their next
steps, and arranging support where required.
- All areas of customer service and client support

**Profile**

You must have experience of the following.

Working in a busy customer service environment

Have a good eye for detail and be accurate and be happy dealing with lots of Administration

Happy in a high volume environment dealing with a number of queries and enquiries

Dealing with ESFA funding would be a big advantage but is not essential

Able to communicate professionally, the business customers are professional bodies

Potentially you will have worked in retail, hospitality, office based customer service or dealt with scheduling of engineers.

Good systems skills

**Job Offer**

circa £25,000 plus great package and the chance for hybrid working once you have passed your probation period.



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