Senior Support Officer

1 month ago


Hertford, United Kingdom Hertfordshire CC Full time

**Advert Information** Job Title**: Senior Support Officer
**Location**: County Hall, Hertford with hybrid working
**Starting Salary**:£23,620 with the opportunity to progress to a maximum of £26,845 per annum
**Hours**: 37 per week
**Contract**: Fixed Term until March 2024

**Diversity**:We are an inclusive employer and value a diverse workforce

**Job Duties**:
This is an exciting opportunity to join the Health Protection Team within the Community Protection and Public Health directorate. This role within a newly evolving directorate at Hertfordshire County Council aims to improve the already positive impact our passionate team has in protecting the health of our residents by co-ordinating responses to outbreaks of infectious diseases and other threats to health.

The Health Protection Team (HPT) is a small supportive team, HPT work closely together and promote a collaborative, supportive and motivational approach working.

Your main responsibility as Senior Admin Support, working closely with the Operations Manager, will be to oversee and manage a robust single point of contact (SPOC) inbox operation which ensures timely communication of all Health Protection issues using standard operating procedures. You will also be responsible for increasing awareness of our team through various.

Provide administration support to members of the team on a diverse range of projects and workstreams across public health initiatives, maintaining the core values of our service delivery. Tasks will include multiple agency communication, cascading information, maintaining a database, minute-taking and maintaining documents using Microsoft Office.

Opportunities to learn and grow will be immediate and constant. Varying pace of work and communication with multiple agencies will mean you are attentive and engaged.

There are no specific qualification requirements for this role, however, we are looking for experience in administrative support or a role with transferrable skills, particularly ICT and communication skills. Understanding of structures in Local Government and/or partner agencies would be beneficial.

You will be an important part of a team that has a real and positive impact in the health protection of the residents in Hertfordshire. This can be a rewarding role in which you will learn and progress.

We support hybrid home and office working.

**Closing Date**: Wednesday 31st May 2023
**Interview Date**: Week commencing Monday 5th June 2023

**Additional Information**
**Benefits of working for us**:

- Flexible Working Arrangements (depending on the role)
- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes

**English Fluency**:The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Job Reference: HCC22810



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