Patient Administrator

1 month ago


London, United Kingdom Circle Health Group Full time

Patient Administrator WHO ARE WE? We are Circle Health Group. We are the number one independent provider of hospital services in this country, with more than 50 hospitals, 6000 specialists and 2 million patient visits each year. We offer high quality, safe, accessible and affordable healthcare.

We want to be the most innovative and patient focused healthcare organisation. WHO ARE YOU? You make sure that standards of patient care are consistently applied and maintained You maintain and enhance customer service and satisfaction You promote and safeguard the wellbeing and interests of all patients, employees andvisitors WHAT DO YOU DO? Contribute to the smooth running of the patient administrative process throughout thepatient journey.

Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures aretaken in respect of Health and Safety for patients, relatives, visitors, hospital staff andcontractors. You comply with all relevant mandatory training. WHAT DO YOU HAVE?

Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence Proficient in the use of a PC, including the use of software and systems Basic financial awareness Previous administration experience in a private healthcare environment would be beneficial. WHAT SORT OF PERSON ARE YOU? You are a great communicator with different people at different levels. You are an excellent judge and decision maker.

You are a highly effective problem solver. You are proactive and driven to succeed. You are punctual, committed and reliable. You are flexible and adaptable.

You are committed to lifelong learning. WHAT ELSE? You have to maintain your knowledge and conduct your duties responsibly with theguidance of the Health & Safety at Work Act. You treat all patient information as confidential and would only breach confidence if you feltthat a patient or member of staff was at risk of harm.

Health & Safety / Confidentiality You must maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for staff, visitors and contractors In the course of their duties employees will have access to confidential material about patients,members of staff and Circle Health Group. On no account must information relating to identifiablepatients be divulged to anyone other than authorised persons, for example, medical, nursing orother professional staff, as appropriate, who are concerned directly with the care, diagnosis and/ortreatment of the patient. Similarly, no information of a personal or confidential nature concerningindividual members of staff should be divulged to anyone without the proper authority.

We are also part of TheValuable 500 and we pride ourselves in being a Disability Confident Employer. Were passionate about creating an environment where our people can thrive, grow and developprofessionally and personally. Our principles and values guide our colleagues to be selfless,compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the coreof our purpose and culture.



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