Operations Manager

4 weeks ago


ShiptonunderWychwood, United Kingdom Brave Human Capital Group Ltd Full time

**Operations Manager**

**The package**
- £40,000 - £50,000
- 25 days holiday + bank holiday
- 5% contributory pension scheme
- Life assurance & private medical insurance
- EV salary sacrifice scheme
- Employee assistance programme
- Free on-site company parking
- Cycle2Work scheme
- Enhanced maternity & paternity package
- Training & development opportunities

**Location**:Shipton, Oxfordshire

**Office based, Monday-Friday**

**About VoCoVo**

VoCoVo is a leading telecommunications specialist whose technology is used by thousands of people around the world daily, and we have a top 10 ranking in the ‘Sunday Times Tech Track 100'. We are also recognised as a great place to work and have achievedtop 100 status in the best small-to-medium size businesses to work for.

We have a dedicated team of technically minded people with a passion for improving customer experience for our customers through more efficient communication. VoCoVo is a rapidly growing telecoms company, providing an integrated software and hardware solutionto some of the biggest names in retail - with customers across the globe. We are now looking for an experienced Operations Manager to lead happy, safe and motivated warehouse teams in the UK and EU, ensuring all orders are dispatched on time to the right standard,whilst keeping tight control of all costs.

**Responsibilities**:

- Manage our significant growth & change in the EU.
- Proactively plan resource & stock levels in warehouses to meet future demand.
- Be adept at workforce planning, to determine future workforce needs as our operational business model changes.
- Create & adhere to operational budgets for the UK & EU operations.
- Be fully conversant with all operational expenditure across the two territories.
- Be proficient in cost control. Identifying savings & improvements.
- Ensure stock on hand in both warehouses is available to meet current & forecasted demand.
- Maintain inventory planning tools, to evaluate stock availability in all locations.
- Work closely with Purchasing to discuss stock order quantities & deliveries.
- Schedule & track inbound & outbound shipments.
- Negotiate the best rates with carriers.
- Ensure all orders are delivered on time.
- Monitor the quality of our "goods in" from suppliers & maintain accurate records following our processes.
- Manage stock control across all warehouses.
- Hold regular performance / personal development meetings with your team
- Ensure compliance with Health & Safety
- Ensure all territories meet key performance indicator targets
- Produce regular KPI reports
- Coordinate staff recruitment & training
- Maintain ISO accreditation

**Requirements**:

- Strategic thinking
- Communication and organisational skills
- Interpersonal skills
- Attention to detail
- Decision making
- Problem solving and identifying solutions
- Customer focus
- Ability to motivate and galvanise a team
- Vision and leadership
- Dutch speaking is an advantage

**What we can offer you**
- Personal career opportunities as we scale.
- A dynamic team culture with an employee-wide bonus scheme linked to annual results.



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