Japan Centre

3 weeks ago


London, United Kingdom Japan Centre Group Full time

**Location**: West London and Soho

**Pay rate**: Competitive

**About the Role**:
Japan Centre is seeking passionate individuals to join our team as Japanese Food Consultants. This role is perfect for those who have a love for Japanese cuisine and culture, and who enjoy interacting with and educating others.

**Main Duties and Responsibilities**:

- Deliver exceptional in-store customer service while providing insights into our Japanese food products
- Conduct food sampling sessions, engaging customers with product knowledge, cooking and preparation tips
- Upselling and driving add-on sales
- Translating and explaining product labelling from Japanese to English, how to use instructions and product USPs
- Maintain cleanliness and organisation of the sampling areas, ensuring all food safety and health standards are met
- Assist in stock rotation and replenishment of sampling materials and products
- Collaborate with the team to maximise customer engagement and sales through effective product sampling
- You are required to be on your feet throughout your shift
- Manual handling including heavy lifting, bending and stretching

**Person Specification**:

- Japanese language is REQUIRED
- Food preparation skills
- Passion for Japanese culture and cuisine with an eagerness to learn and share knowledge
- Excellent communication and interpersonal skills, capable of engaging positively with customers
- Previous experience in customer service, food handling, or promotional events is preferred but not essential
- Strong commitment to hygiene, cleanliness, and maintaining food safety standards
- Eligibility to work in the UK - YMS/working holiday visa holders are welcome

**What We Offer**:
Joining our team means becoming part of a dynamic and diverse community that shares a love for Japanese culture and cuisine. We provide comprehensive training, opportunities for growth, and a welcoming work environment. This role is a fantastic opportunity to enhance your communication skills, deepen your knowledge of Japanese food products, and engage with a wide range of customers.

This is an exciting chance for individuals looking to combine their passion for Japanese culture with a rewarding customer service role.



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