Customer Operation Advisor

3 weeks ago


Belvedere, United Kingdom Staffed Ltd Full time

Great day time hours
- Great work benefits once permanent
- 12 weeks temp to perm

About Us:
Located in the heart of Riverside, Kent, we are a dynamic and innovative company dedicated to sustainable solutions. Specializing in waste-to-energy processes, we are committed to building a greener and cleaner future. As we expand, we are seeking a dedicated Customer Operations Advisor to join our team.

Day-to-Day Responsibilities:
As a Customer Operations Advisor, you will play a pivotal role in our engineering stores department at our waste-to-energy plant site. Your duties will include:
~ Serving as a key stores operative, managing the receiving, checking, ordering, and issuing of parts

~ Efficiently handling customer stock requests to ensure timely fulfillment

~ Conducting general housekeeping tasks as necessary on-site

~ Providing assistance to the Customer Operations Supervisor and the onsite team

~ Balancing general stores operative tasks with order placement and follow-up (anticipated work split: Stores - 80%, Admin - 20%)

~ To excel in this role, you will need:
~ Proven experience as a stores operative with meticulous attention to detail and strong communication skills

~ Flexibility to perform a variety of tasks in a two-worker site

~ A customer-centric approach, as you will interact face-to-face with our valued engineers

~ Familiarity with computer systems and technology

Key Requirements:
While not mandatory, possessing or being able to obtain a Forklift Truck (FLT) license would be advantageous.

**Benefits**:

- Competitive salary of £22,500 per annum
- Convenient working hours: Monday to Friday, 7:00 am - 4:00 pm (40-hour week)
- Temporary to permanent opportunity, providing long-term stability
- Parking available, with public transport links within half a mile from the entrance


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