Membership Services Officer

3 days ago


Lutterworth, United Kingdom The Caraires Consultancy Full time

**Hybrid working - Lutterworth Office**

**36.25 hours per week - flexible**

**Permanent**

**£23,819pa**

**The key responsibilities**:

- To evaluate evidence against set eligibility criteria, communicating with members to obtain further information when required, whilst ensuring all required standards of the Association are met
- Liaise with members regarding failed payments and effectively communicate the consequences of non-payment to their membership
- Co-ordinate the collation of member data, to be forwarded to appropriate third parties
- Minimum 2 years in a customer service role
- Previous experience of being able to assess information against set criteria
- Ideally previous experience of being able to process financial payments
- Excellent communication and organisational skills
- High level of computer literacy - previous use of a CRM system

**Interested?**

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