Credit Controller

7 months ago


Rugby, United Kingdom 3D Aesthetics Full time

**Job Purpose**

**Role Responsibilities**
- Handle a high volume of outbound calls to chase overdue accounts.
- Working closely with other departments such as Sales and Customer Services, to resolve any issues.
- Weekly reporting of aged debtors’ analysis to show performance and identifying areas of concern to senior management team.
- Negotiation payment plans with customers who are facing financial difficulties, within company limits.
- Support the Directors with cash flow reporting and analysis.
- Assist the Finance Director with any other ad-hoc duties.
- Adhere to the company's or organisation's financial policies and procedures.
- Answer questions and provide assistance to stakeholders, customers, and clients as needed.
- Quality - Ensuring all paperwork is completed, scanned, and filed fully and correctly, in accordance with ISO 13485:2016 and company procedures.

**Role Dimension**

To deliver a proactive, consistent, and professional service in accordance with the training parameters set and the embedded principles of ISO13485:2016.

To be fully aware of the ISO13485:2016 Quality Management System, where to locate forms and documents and how to make suggestions for continuous improvements to established and new processes within the business.

Strong communication skills, attention to detail, and the ability to work well under pressure. A level of empathy for clients who may be struggling financially and the ability to negotiate with clients to reach mutual agreement.

Lone working and teamwork is a key skill required. Reporting required on a weekly basis to ensure Sales, Accounts and Management are abreast of the debtor position at all times.

**Job Types**: Full-time, Permanent

Pay: £22,000.00-£25,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- accounting: 3 years (preferred)
- credit control: 3 years (required)

Work Location: Hybrid remote in Rugby


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