Clerical Assistant/receptionist
2 weeks ago
This post holder will provide administrative support for MATS and will work in helping the other administrative staff support the function of the MATS.
To respect the individuality, values, culture and religious diversity of clients and colleagues and contribute to the provision of a service sensitive to these needs.
The post holder will be responsible for providing clinic administration and reception support to patients attending Outpatient Clinics or Inpatient wards; this will include receiving and greeting patients into clinic areas whilst recording the patient’s attendance and clinical outcome on the PARIS system.
The Clerical Assistant will be responsible for receiving, processing, scanning and uploading of referrals. Ensuring that all processes are carried out in a timely and accurate manner to ensure an efficient appointment booking service. Booking of all stationery and clinical equipment. Monitor generic team mailbox and distribute or action accordingly. Responsible for booking interpreters for the service.
Be responsible for collecting and distributing the post for the offices on a daily basis in the morning and afternoon. Attend general administrative meetings on a monthly basis and be an integral part of the communication process within the MATS team
Provide cover for colleagues during times of sickness and annual leave. Undertake any other duties as required by staff, which are commensurate with the grade. Ability to use word processing packages. A willingness to develop in their role as required.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Please see full Job description and Person Specification attached to this vacancy.
Staff benefits
Pay Enhancements - 43% additional for Evenings (8pm onwards) and Saturdays and 85% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts
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